Ward clerk
Betsi Cadwaladr University Health Board
Caernarfon, LL55 2YE
Salary
£26,813 to £27,890
Contract
Permanent
Hours
Not specified
Closing date
7 September 2026
7 days left
Job description
The ability to speak Welsh is essential for this post. The ward clerk is responsible for providing a reception service to the ward and delivering a hi...
To ensure that all patient admissions, discharges, transfers, and deaths are
recorded accurately on the WPAS system. To assist with patient This is a
non-clinical role however the post holder is expected to work as part of
the wider multi-disciplinary team to ensure that patients are provided
with the best possible care.
To provide a professional, helpful and courteous reception service for
patients or relatives arriving on the ward, welcoming all visitors and
directing as appropriate.
Be able to use judgement and initiative to deal with difficult situations and
anxious family members / carers using empathy, tact and diplomacy
To answer the telephone and take messages in a professional helpful
courteous manner, answering or referring queries as appropriate.
To provide a confidential and high standard general administrative
support to the ward, particularly supporting the Ward Manager with
tasks such as typing reports, data entry, taking minutes of multi
professional meetings as well as ward meetings and data entry as
required.
You can find the full job description and person specification by clicking "apply now" on this advert
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Qualifications
Essential
- BA NVQ level 3 or equivalent experience
- Knowledge and understanding of clerical procedures and systems
Experience
Essential
- Relevant experience of providing a comprehensive clerical / administrative service
Desirable
- Previous experience of working within the NHS or in a healthcare setting
Skills
Essential
- Excellent communication skills
- Ability to prioritise workload
- Be able to use judgement and initiative to deal with difficult / sensitive situations
- Ability to speak Welsh at level 3
Personal qualities
Essential
- Ability to multitask
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
24 August 2026
Last checked
26 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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