NHSCloses in 30 days

Support Worker - Complex Care - East Sussex

Claimont Health LTD

Lewes, BN7 1PE

Salary

£15.00

Contract

Permanent

Hours

Not specified

Closing date

30 September 2026

30 days left

Job description

Claimont Health- Complex Care Support Worker- East Sussex Does your current role empower you to give your aspired level of person-centred care from be...

Your experience will reflect in your practice as you see the resulting outcomes of your skills and expertise in enabling our clients to use their strengths to improve their own well-being.

What do we need from you?

We are looking for high quality, dynamic and experienced Complex Care Support Workers who have worked with a range of conditions and age groups. If you have experience with supporting children or young adults with ASD and other physical complex care needs, we would like to hear from you.

We have few clients requiring support in the Lewes, East Sussex area. This is apart timeposition.

You will need to be an experienced support worker who can support our clients to engage in community-based activities, as part of their personal development and progression.

YOU MUST HOLD A UK DRIVING LICENCE AND HAVE ACCESS TO A CAR

Required Skills/Qualifications

  • 2 year or more experience as a Complex Care Support Worker
  • Flexibility, maturity, independence, and carry a very high professional standard.
  • Commitment to delivering client specific care.
  • Adaptable approach to support client and family members.
  • Ability to maintain clear professional boundaries within a home setting.

Job title

Support Worker

Department

Claimont Head

Office

Reports to

Clinical

Operations

Job purpose

Claimont Home Care Ltd is a CQC registered unique service in the

private sector delivering specialist mental health nursing at home when

inpatient admission is being considered or for inpatients treated in hospital

but who wish, and are able, to be discharged home. Claimont is not an agency.

We invest in people and build relationships based on mutual support and long

term commitment. The work we offer our staff can be extremely varied and is

rooted in a Patient Centred, holistic approach. We value our nurses and

support workers skills and experience and support them with any additional

training requirements they may need. We are looking for high quality, dynamic

and experienced Complex Care Support Workers who have experience working with young people/children diagnosed with ASD.

Key accountabilities

You will expect

to support on the following.

involved

in an individuals care.

Ensure management

policies and protocols and ensure adhered to practice guidance, as they are

updated and respond to national and local guidance.

Ensure

that written records of all aspects of client treatment and progress are

maintained throughout the treatment process.

  • Complete and

maintain all documentation and records as required, including electronic

patient records within 24 hours of event

  • Carry out

activities with clients that enable full access to community life.

  • Work with

families/carers to assist them in understanding mental health and coping

effectively with issues arising from their role as carers.

  • Maintain the

highest degree of confidentiality in delivery of treatment packages.

  • Maintain

effective communication with referring agents as appropriate.

  • Maintain a

high level of professional core psychiatric skills.

  • Maintain

effective clinical links with colleagues, carers and relatives of client

and develop links with community services/resources.

  • Encourage

the use of evidence-based practice.

  • Attend and

fully contribute to all team meetings.

  • To report

assessment findings in the appropriate format to the people who need

them

  • To ensure

confidentiality and security of patient data is always maintained in

compliance with the Data Protection Act.

  • To ensure

confidentiality of staff, patients and carers is maintained in line with

Claimont policy.

  • To attend

appropriate mandatory training courses in line with requirements of the

role, Health and Safety Regulations and as part of personal development,

e.g., systems training, fire awareness training, appraisals.

To carry

out any other duties as requested by the Registered Manager to ensure the

quality of service provided by the team.

To

actively participate in a performance review and the development and

implementation of a personal development plan.

  • To take

responsibility for their own professional development ensuring

professional standards are maintained and statutory and mandatory

training is in date.

  • To attend

any training as requested.

  • To adhere to

the Professional Code of Conduct relating to your profession (if

applicable).

  • To uphold

the principles and values set out in the Claimont Contractors Manual.

  • To ensure

that the health and wellbeing of patients is at the centre of all

activities and that all staff engage and communicate with patients as

appropriate.

  • To always

promote quality and safety of patients, visitors and staff thus enabling

Claimont to meet its regulation requirements (Care Quality Commission

Registration Regulations and Outcomes) that relate most directly to

patients and strive for continuous quality improvement.

To

observe Claimont Equal Opportunities Policy providing equality of treatment

and opportunity to employees, client, and service providers irrespective of

sex, sexuality, age, marital status, ethnic origin, or disability.

To take

responsibility for the health & safety of themselves and other persons

who may be affected by their omissions or actions at work.

  • To promote

Claimont's Health and Safety Policy and ensure matters are managed in

accordance with it.

  • To

co-operate with Claimont to ensure that statutory and departmental

regulations are adhered to.

  • Report

accidents, incidents and near misses, implementing corrective action

where necessary.

To comply

fully with the duties and responsibilities outlined the Claimont's

Information Governance Policy.

  • To comply

with the Data Protection Act 1998, NHS Confidentiality guidelines (e.g.,

Caldicott, GMC) and any code of practice on Confidentiality and Data

Protection as expected by Claimont.

  • To ensure

that all information collected, stored, and used is done so in compliance

with the above Act and any relevant Claimont Policies.

  • To raise any

matters of concern with your Manager/Director

  • To recognise

that promoting the welfare and safeguarding children, young people and

adults is everyone's business and access training and supervision as

appropriate to the role.

  • To support

the organisation in ensuring the client is protected from abuse or the

risk of abuse and their human rights are respected and upheld.

  • To ensure

concerns are responded to appropriately in line with the Claimont's

Safeguarding Adults Policy and the Child Protection Policy and

interagency safeguarding procedures.

  • To comply

with recruitment and other checks as requested by the organisation

including undertaking an Enhanced Disclosure via the Criminal Records

Bureau.

Ensure the effective flow of

information within the team, between the team and management and with

external parties, representing corporate messages constructively and

observing Claimont's internal

communication policies and procedures.

Carry out day to day tasks in

accordance with stated policies, procedures, and regulations.

Help to project the desired image of

Claimont by demonstrating the corporate

values through own example while ensuring they are developed with others by

promoting thinking, skills and behaviour associated with Claimont's leadership and culture.

Internal contacts

Internal

Stakeholders and Claimont team members

External contacts

Local Authorities and other partner organisations.

So, what can we off you in return for your dedication

and commitment?

  • Competitive pay - £15 per hour

-

Paid Induction and CPD support.

Please apply if you would like to hear more about an opportunity

where you will have time to provide the specialist care you envisaged when you

chose your career in mental health.

Claimont Health follows safer

recruitment of staff for all appointments. It is a requirement that all staff

understand it is each persons individual responsibility and are committed to

promoting and safeguarding the welfare of service users. Candidates will be

subject to an Enhanced DBS disclosure.

Qualifications

Essential

  • QUALIFICATIONS:
  • Basic computer skills

Desirable

  • Post basic qualifications in health care
  • Degree level post basic qualifications in health care
  • Current, Clean, Full car driving Licence

Experience

Essential

  • EXPERIENCE:
  • Minimum 24 months experience
  • Working collaboratively as part of a multi-professional Team
  • Providing consistency in a role
  • Building trust and working collaboratively with a patient

Desirable

  • Delivering health care services to people with complex care needs across a variety of settings, including community

Skills

Essential

  • SKILLS:
  • Must be a driver
  • Excellent Verbal and Written Skills
  • Excellent Report Writing Skills
  • Excellent Interpersonal Skills
  • Able to manage change, flexible and adaptable
  • Able to work to deadlines in a pressurised environment
  • Dynamic, willing to work collaboratively
  • Good Presentation Skills
  • Enhanced Influencing Skills
  • Ability to self-manage
  • Able to manage a situation/patient in crisis
  • Able to build relationships in difficult situations
  • Able to adapt and fit in appropriately to surroundings
  • OTHER:
  • Demonstrable record of clinical achievements
  • Understanding of health care delivery within the NHS / Independent sector
  • A working knowledge and understanding of the Mental Health Act 1983 and its possible impact on services provided
  • A good understanding of the Health and Social Care Act and its implications for the organisation

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

31 August 2026

Last checked

31 August 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

CHL
Claimont Health LTD

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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