Surrey Wheelchair Service B7 Occupational/Physiotherapist

Providing clinical leadership and expertise to the wheelchair services,

working closely with service users, their families and carers and the

multi-disciplinary teams supporting service users.

Supervise other members of the team up to Band 6 level.

Work as an autonomous practitioner, managing a caseload including

complex service users.

Demonstrate clinical competence, effectiveness and best practice in all

areas of clinical service delivery, including -

Triage.

Duty activities.

Clinical interventions, including assessment of mobility, posture and

pressure care needs, prescription, review, and handover/set up of prescribed

equipment, demonstrating evidence of service user involvement and collaboration

in care planning.

Documentation, ensuring compliance with agreed record keeping systems

and standards.

Caseload management.

Use of outcome measures.

Medical device management.

Take responsibility for maintaining safe clinic environments.

Safeguard children, young people and vulnerable adults with whom the

service comes into contact.

Carry out physical/postural assessments and interventions which may

involve kneeling, squatting, crouching, bending, twisting and maintaining

static or awkward postures for short periods of time.

Lift, carry or adjust wheelchairs and other equipment, potentially

several times a day on a daily basis.

To manage a highly specialist caseload within the Wheelchair

Service working with children and adults who have complex health, mobility,

postural and social needs. The post holder will be based at the Wheelchair

Service centres but will travel, as necessary, to other locations. This may

include schools, hospitals, care homes and/or service users homes. There may be

a need for occasional travel to other Ross Care sites. The Wheelchair Service

provided by Ross Care, on behalf of the NHS ICB, has a responsibility to ensure

that all eligible service users receive the wheelchair equipment they require

to meet their clinical mobility needs as assessed by the clinical team.

The post holder will support the delivery of a safe, caring,

responsive, effective and well-led Wheelchair Service by -

Providing clinical input to the Wheelchair Service, working

closely with service users, their families and carers and the

multi-disciplinary teams supporting service users.

Working under the direction of the Clinical Lead to achieve

contractual standards of performance and excellent customer service.

Provide supervision and leadership to junior staff members.

Developing and maintaining links with other relevant services and

organisations.

Developing and maintaining links with hard to reach sectors of

the local community through close liaison with referrers, particularly local

therapists.

Work positively with colleagues to maintain effective

relationships within the team and with services such as the repair and

maintenance services, actively promoting collaboration at all levels.

Report to and work collaboratively with the Clinical Lead,

demonstrating an understanding of demand and capacity and efficient ways of

working, to ensure provision of an effective clinical service that meets

contractual obligations within the eligibility criteria and available budget.

Cover duties for Clinical Lead when necessary.

Under direction of the Clinical Lead to participate in the

leadership of the clinical team and service.

Under the direction of the Clinical Lead, participate in the

monitoring of performance and management of the local clinical service.

Conduct clinical supervision of junior team members as directed

by the Clinical Lead to meet HCPC registration requirements and provide

opportunities for reflecting on clinical practice and professional development.

Identify areas for service development, lead projects and

participate in implementing developments.

Support development/review of policies and standard operating

procedures.

Arrange, co-ordinate and attend clinics in community/school

settings.

Communicate effectively with service user groups and with other

stakeholders (e.g. service users and their families, health professionals in

community or hospital settings, statutory, voluntary and charitable

organisations) to facilitate joint working, where appropriate, attending and

leading meetings as requested by the Clinical Lead.

Facilitate sensitive discussion of contentious outcomes with

service users, carers, relatives, Wheelchair Service staff and other

professional colleagues.

Facilitate effective communication with service users who have

communication difficulties of any kind.

At all times, comply with controls assurance standards for

wheelchairs.

Identify and report any areas of concern to service and senior

managers.

Contribute to reviews and evaluations of existing and new

equipment.

Work as a senior autonomous practitioner, managing a caseload of

highly complex service users.

Demonstrate clinical competence, effectiveness and best practice

in all areas of clinical service delivery -

Triage, Duty activities,

Clinical interventions including assessment of mobility, posture

and pressure care needs, prescription, review, handover and set up of prescribed

equipment, demonstrating evidence of service user involvement and collaboration

in care planning.

Documentation, ensuring compliance with agreed record keeping

systems and standards.

Caseload management. Use of outcome measures. Medical device

management.

Ensure that Personal Wheelchair Budgets (PWB) are offered to

eligible service users.

Ensure that Outcome measures are implemented in assessments,

working with the service user to achieve their desired outcomes, including MDT

collaborative working where appropriate.

Take responsibility for maintaining safe clinic environments.

Safeguard children, young people and vulnerable adults with whom

the service comes into contact, through strict adherence to Ross Care

safeguarding procedures and guidelines.

Understand and demonstrate knowledge of statutory obligations

under the Mental Capacity Act in relation to capacity and consent. Following

best practice guidelines.

Carry out physical and postural assessments and interventions

which may involve kneeling, squatting, crouching, bending, twisting and

maintaining static or awkward postures for short periods of time.

Assist service users to transfer from surface to surface by the

safest means, using any appropriate equipment.

Lift, carry or adjust wheelchairs and other equipment,

potentially several times a day on a daily basis, e.g. into and out of storage

areas, into and out of vehicles.

Attend moving and handling training and comply with Ross Care

policies for moving and handling, at all times.

Be exposed to unpleasant working conditions, environments or

weather conditions, e.g. sweat, bodily fluids, unhygienic surroundings, smoke

filled rooms, cramped conditions.

May be exposed to verbal, or occasional physical aggression.

Spend extended periods at computer or laptop.

Drive on a regular basis, coping with busy and adverse driving

conditions.

Provide training, instruction and demonstrations and advice to

service users and their carers, supporting the development of written and

online resources.

Provide training, instruction, demonstrations and advice to

other therapists, as appropriate, including opportunities for shadowing and

supervised activities.

Support the development and delivery of internal and external

training programmes.

Comply with Ross Care arrangements for continued professional

development.

Attend appropriate health and safety and other mandatory

training in accordance with Ross Care policies.

Support the provision of structured training opportunities,

including apprenticeships and student placements.

Adhere to relevant professional standards of practice, conduct and

ethics.

Work as a senior practitioner and be accountable for own

clinical practice and the supervision of others.

Maintain and develop own clinical competence and knowledge,

including knowledge and management of mobility and postural support equipment, through

clinical supervision, reflective practice, training and membership of special

interest groups, recording this in line with HCPC requirements.

Take responsibility for personal and service development against

organisational objectives.

Ross Care provide clinically lead, high-quality wheelchair services on

behalf of the NHS. Our friendly teams include OTs, Physiotherapists and

Rehabilitation Engineers, providing services for all age ranges.

We operate across 40 regions in England and Wales, supporting over

400,000 wheelchair users each year and covering 45% of the population. We take

great pride in the role we play in making a real difference in the lives of

those who matter most - our patients and their families.

Ross Care are a values-led organisation where people come first and

whilst demand can often be high, our commitment to delivering high-quality care

never wavers.

We foster an environment where every team member is included, supported

and empowered to contribute ideas and shape how we deliver services.

We provide a mature career pathway designed to help you grow with us and

clinical supervision and CPD opportunities are embedded at all levels. We offer

opportunity, structure, encouragement and excellent line management support.

We offer a wide range of learning opportunities, including

apprenticeships and training programmes. Many of our team members progress into

new roles within the organisation, thanks to our strong grow your own culture.

Our Commitment to Sustainability:We take our environmental responsibilities seriously - tracking our

carbon footprint, setting measurable targets, and continuously seeking new ways

to reduce environmental impact.

Experience

Knowledge and skills

Desirable: - Member of the Chartered Society of Physiotherapy or the Royal College of Occupational Therapists; - Experience of Excel

Qualifications

Essential: - BSc or diploma in Occupational therapy or Physiotherapy