Support Time and Recovery worker

• To provide support to clients of Home Treatment and Rapid Response and their carers in relation to personal care, daily living and social activities, and help maintain the social network by the use of a range of home treatment interventions.
• To carry out specified interventions, alone on occasion, as per crisis plan and update as appropriate
• To monitor progress of Home Treatment and Rapid Response clients against the crisis plans and communicate findings, recommend changes to senior HOME TREATMENT AND RAPID RESPONSE staff in order for crisis plan to be reviewed.
• To report any changes in client presentation and safety to Senior Home Treatment and Rapid Response staff
• Work flexibly in order to respond to crisis work and adjust allocated work and prioritise at short notice as required by Shift Co-Ordinator.
• Engage clients and carers with Home Treatment and Rapid Response crisis plans and negotiate options available whilst promoting crisis prevention recovery and resilience.
• Support carers to enable clients to remain at home. On occasions assist client with administration of medication as per crisis plan.
• Promote work of Home Treatment and Rapid Response to clients, carers, other mental health professionals, statutory and non statutory agencies

Essential

• Be willing to work towards the qualifications listed in the desirable section.
• Ability and desire to both obtain and underpin knowledge and skills appropriate to a support worker

Essential

• Ability to listen effectively and communicate effectively at all levels
• Basic written communication skills to enable completion of records etc
• Empathy, compassion, and patience
• Ability to create innovative solutions to help empower service users
• Ability to work on own initiative in a range of settings
• Ability to form positive therapeutic relationships with service users and carers
• A keenness to make a positive contribution to improving the quality of life for people with mental health problems
• Ability to acknowledge diversity and promote anti-discriminatory practice/equal opportunities
• Ability to provide practical support with daily living skills
• An ability to act calmly in emergencies and respond in a professional manner to stressful and challenging behaviour
• Ability to reflect on practice and receive and deliver constrictive feedback to enhance performance

Desirable

• Basic first aid
• Basic health and safety awareness
• Moving and handling awareness
• Awareness of local services/resources
• Knowledge of benefits/employment system