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Support Secretary

Betsi Cadwaladr University Health Board

Boddelwyddan, LL18 5UJ

Salary

£26,300

Contract

Permanent

Hours

Not specified

Closing date

3 September 2026

3 days left

Job description

An exciting opportunity has arisen for enthusiastic and highly organised individual to join our team in The Gastroenterology department The post holde...

High levels of customer service and excellent communication/interpersonal skills are essential, along with the ability to use your own initiative to solve problems as they arise.

The post holder will possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet deadlines, whilst producing work to the highest standards.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Qualifications

Essential

  • Good standard of general education/(GCSE maths and English at grade C) and above or equivalent NVQ level 3 or equivalent knowledge and experience or willing to work towards L2 RSA/OCR or equivalent experience

Desirable

  • IT related qualification( CLAIT plus or ECDL) NVQ Customer Service L2 L2 Medical terminology Statutory and Mandatory training as per Health Board policy

Experience

Essential

  • Knowledge of a range of administrative processes.

Desirable

  • Experience of working in office environment. Experience of working within the NHS

Skills

Essential

  • Ability to communicate professionally and effectively with all levels of staff both verbally and in writing. Excellent Customer Service skills Flexible and adaptable to changing service demands. Ability to meet deadlines. Good organisational skills

Desirable

  • Proficient in use of Microsoft office applications. Experience of using patient administration systems Experience of organising meetings/activity

Knowledge

Essential

  • Ability to work to established policies, service level agreements and key performance indicators. Evidence of continual personal development Knowledge of secretarial role including progress chasing

Desirable

  • Knowledge of NHS Organisations

Personal

Essential

  • Good team working ethic Approachable/friendly Confident manner Reliable Develops own practice through reflection and learning Empathetic & Able to travel to meet the requirements of the post

Desirable

  • Welsh Language speaker

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

27 August 2026

Last checked

31 August 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

BCU
Betsi Cadwaladr University Health Board

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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