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Senior Health Connector (Health and Wellbeing Coach)

Mendip Country Practice

Shepton Mallet, BA4 5BT · FROME, BA11 2FHView on map(opens Google Maps in a new tab)

Salary

Negotiable

Contract

Permanent

Hours

Not specified

Closing date

22 October 2026

3 days left

Job description

We are looking for a compassionate, motivated and proactive individual to join our friendly Health Connections team as a Senior Health Connector. You ...

As a senior member of the team, you will support the day-to-day operation and development of the Health Connections service, working closely with the Health Connections Operational Support Co-ordinator. This includes managing referral triage and case allocation, monitoring workloads, supporting service improvement initiatives, evidencing outcomes through audits and reporting, and acting as a key point of support for colleagues.

You will help lead team meetings, provide mentorship and induction for new staff, contribute to training delivery, and support the development of policies, referral pathways and operational procedures. You will also contribute to staff development through supervision, performance conversations and appraisal processes.

As a senior member of the team, you will support the day-to-day operation and development of the Health Connections service, working closely with the Health Connections Operational Support Co-ordinator. This includes managing referral triage and case allocation, monitoring workloads, supporting service improvement initiatives, evidencing outcomes through audits and reporting, and acting as a key point of support for colleagues.

You will help lead team meetings, provide mentorship and induction for new staff, contribute to training delivery, and support the development of policies, referral pathways and operational procedures. You will also contribute to staff development through supervision, performance conversations and appraisal processes.

Health Connections Mendip is part of an innovative primary care model that is changing the way that health services, social care and local communities work together to help people stay well, manage health conditions effectively, avoid hospital admissions, prevent loneliness and isolation, and feel a sense of belonging within their local area.

Health Connections Mendip supports members of the community in several ways, for example through

  • Social prescribing; helping people to improve their health, wellbeing and social welfare by connecting them to community services. By increasing peoples active involvement withlocal diverse communities, personal and community resilience is strengthened - and health and wellbeing inequalities can be reduced.
  • Providing one to one health coaching, support and signposting to individuals, in the most appropriate way for them; this can be on the phone, in GP practices, in the community or in patients homes.
  • Supporting people to better self-manage their health and wellbeing through interventions such as group education sessions and peer support groups.
  • Working with a multi-disciplinary team on care planning for patients with complex health needs and their carers.
  • Providing a phone service that the public can call to find out information and be signposted to services and support.
  • Maintaining a Mendip-wide directory of services and support.
  • Identifying gaps in local service provision - and supporting individuals and groups to fill these gaps.

Experience

Essential

  • Experience of working with people one-to-one using behaviour change, motivational interviewing and goal setting tools.
  • Experience of working with the VCSE sector (in a paid or unpaid capacity).
  • Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (in a paid or unpaid capacity).
  • Experience running and facilitating groups.
  • Knowledge of the personalised care approach.
  • Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers.
  • Understanding of the needs of people with long term health conditions.
  • Ability to organise, plan and prioritise on own initiative, including when under pressure, to meet deadlines and achieve targets.
  • Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
  • Willingness to work flexible hours when required to meet work demands.

Desirable

  • Knowledge of VCSE and community services in your area.
  • Knowledge of how the NHS works, including primary care, local/national health policy and public health initiatives.

Qualifications

Essential

  • 5 GCSE Grade A to C including English & Maths
  • The successful candidate will be reflective, self-aware and committed to continuous professional development. Above all, they will enjoy working with people from diverse backgrounds and be passionate about helping individuals and communities improve their health and wellbeing.

Desirable: - Degree or other qualification in relevant area (or equivalent work experience)

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

12 October 2026

Last checked

14 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

MCP
Mendip Country Practice

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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