Senior Crisis Support Worker
South London and Maudsley NHS Foundation Trust
Denmark Hill, SE5 8AZ
Salary
£34,186 to £37,389
Contract
Permanent
Hours
Not specified
Closing date
13 September 2026
9 days left
Job description
Be part of an innovative team which is vital to our plans to transform Child & Adolescent Mental Health Services (CAMHS) Tier 4 services acrossSouth L...
With support from the senior clinician on duty, to undertake an immediate risk assessment of the young person using yourcommunication skills and knowledge to ensure that any advice or guidance given is appropriate and robust.Provide immediate crisis counselling support to children and young people in significant distress, offering a friendly and supportivevoice during this time.Help the child or young person engage in any safety plan they have formulated with their community teams, in order to minimise anypotential risk issues that may become apparent during the call.Communicate with parents and carers to provide child and adolescent mental health expertise and advice in relation to their child oryoung person, reminding them of any plans put in place by CAMHS. If unknown to services, to help them formulate a plan that helpsmeet the immediate risk issues in relation to the child or young person which would allow their parents or carers to feel supported inmanaging them at home.Liaise with other mental health professionals, as well as the emergency services to provide support and advice regarding children andyoung people they may have been called to attend out-of-hours.Work across the clinical systems used by the South London Partnership to access the clinical notes of children and young people toprovide an individualised crisis response.
NVQ Level 3 in Health & Social Care or other equivalent qualificationExperience of working as a Healthcare Assistant in Adolescent Mental HealthExperience of working with people with mental health problemsExperience of working with professionals from other agencies and servicesAbility to promote good working relationships with patients and with the multi-disciplinary teamAbility to work with a challenging client group, showing initiative and flexibility to team work and to care situationsLoyal and able to advocate for and show pride in the work area and organization and demonstrates values of trust and NHSAbility to work within a multi-disciplinary/multi agency setting
For further details / informal visits contact:Rebecca Licorish rebecca.licorish@slam.nhs.uk- Team Leader
- We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance.There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It'simportant to us that you valued and appreciated and that are why we have a comprehensive benefits package on offerSome of our benefits are highlighted here:o Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role andlength of service.
- Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
- Career development, There are plenty of opportunities to progress your career and we support your development through a number ofprogrammes such as mentoring, coaching, positive people management, collective leadership and other talent programmeso Car lease, our staff benefits from competitive deals to lease carso Accommodation, our staff benefits from keyworker housing available which is available on selected siteso NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.Other benefits includeo Counselling serviceso Wellbeing eventso Long service awardso Cycle to work schemeo Season ticket loano Childcare voucherso Staff restaurants
Training and qualifications
Essential
- NVQ Level 3 in Health & Social Care or other equivalent qualification
Desirable
- Additional training/qualification related to Mental Health
Experience
Essential
- Experience of working as a HealthCare Assistant in Adolescent Mental Health
- Experience of working with people with mental health problems
- Experience of working with children
- Experience of working with professionals from other agencies and services
Desirable
- Experience of working in a learning disabilities environment
Knowledge and skills
Essential
- An ability to work with minimal supervision and as part of a team
- Ability to work with a challenging client group, showing initiative and flexibility to team work and to care situations
- Ability to deal with a wide range of complex needs
- Flexibility to work shift patterns across 24hrs, 7days a week and across all clinical areas as required
- Empathy for service users including individuals who have experienced mental health problems.
- Good written and verbal communication skills
- Ability to prioritise workload
Desirable
- Knowledge of the Children's Act and the Equality Act.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
3 September 2026
Last checked
4 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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