Senior Clinical Administrator

a Senior Clinical Administrator, a typical day might include:

monitoring & updating Master Rota, & monitoring & collating Patient Feedback

with the process of note redaction

student visits

administration team across sites to meet operational requirements to ensure

there is a core level of cross-cover between roles & that all key tasks are

covered during colleague absences

We're looking for a Senior Clinical Administrator with:

support to multiple teams in a clinical setting, including handling patient

data

cannot provide sponsorship)

You will be office-based at our Warwick Hospice, but also required to work at our site in Coventry.

Other roles you might have experience of could include: Medical Secretary; Ward Clerk; NHS Administrator; GP Receptionist; Administration; Healthcare Administration.

This role will require a standard DBS check because

you will be working in an adult healthcare setting. We will arrange and cover

the cost of this check.

as an integral part of the Clinical Administration team to contribute towards

the smooth running of Myton Hospices Clinical Services by providing

administrative support to clinical staff who are involved in caring for

patients and their families. Promoting

effectiveness and efficiency, acting as a resource for clinical staff,

patients, their families, visitors and volunteers. To be shared point of contact for Medical

Team.

Our Core Values underpin

everything we do and all employees are expected to comply with our Values and

reflect these in their day to day work.

to meet operational requirements to ensure there is a core level of cross-cover

between roles and that all key tasks are covered during colleague absences.

of the Clinical Administration Manager, including responding to staff absences

(As we are a multi- site organisation some flexibility relating to place of work will berequired. We reserve the right to change the work base of our employees to meet our business needs.)

Policies and Procedures -The post holder is

required to have a good understanding of and to comply with all relevant Myton

policies, procedures and guidelines. Any contravention of Myton policies or

procedures may result in disciplinary action.

Volunteers - Myton recognises the valuable

contribution that volunteers make and we expect all employees to be able to support

and work effectively with our volunteers.

Confidentiality and Data protection - It is a requirement of

employment with Myton that all staff must comply with the obligation of

confidentiality relating to personal information that could identify

individuals. The Data Protection Act 1974/1998 safeguards the handling of

information held in both electronic and manual filing systems and it is the

duty of all staff employed by Myton to uphold the principles of the Act, adhere

to Myton policies and to maintain strict confidentiality at all times.

Infection Control - Employees of Myton must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action.

Equality & Diversity - Post-holder must at all times carry out his/her responsibilities in line with Mytons Equality & Diversity Policy.

Health & Safety -Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors & colleagues. The post holder is required to conform with Mytons policies on Health & Safety and Fire Prevention, & to attend related training as required.

Safeguarding Vulnerable Adults & Children- It's the duty of all staff working for Myton to safeguard children and vulnerable adults and undertake safeguarding training at an appropriate level.

Code of Conduct -Employees are required to represent Myton in a positive light and embody the corporate identity in appearance, demeanour, values and ethics.

Review of Job Description - This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed/updated following consultation with the postholder(s).

Help The Myton Hospices make a difference to people with life-limiting illnesses...

We provide specialist care & support for people with life-limiting illnesses, & their loved ones, from the point of diagnosis to end of life. We are a much-loved & well supported charity, at the heart of our community. We have three hospices, a range of community services, & 26 charity shops in Coventry & Warwickshire.

We are committed to building an inclusive workplace & encourage everyone to bring their true selves to work. However you identify, & whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.

We now share interview questions with candidates in advance, to help reduce nerves & enable you to truly show your best abilities. You are welcome to bring any notes with you to your interview, if you would find this helpful.

We particularly welcome applications from people with disabilities & from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive & transparent. If there is anything missing, or a way we can improve, please do let us know.

If you would prefer a paper application form, or if you have any questions including support or adjustments, please contact HR either on 01926 838 849, at recruitment@mytonhospice.org, or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX.

Skills and Attributes

Desirable: - Experience with electronic patient record systems

Qualifications

Essential: - Good standard of general education including English and Maths at GCSE or equivalent level; - Minimum 2 years secretarial, PA or administrative experience

Desirable: - Secretarial, PA or Administration qualification; - RSA Level 2 / NVQ or equivalent

Experience

Desirable: - Hospice or charity sector experience

Other

Essential: - The right to work in the UK (we cannot provide sponsorship)