Senior Cancer Pathway Navigator
Queen Victoria Hospital NHS Foundation Trust
East Grinstead, RH19 3DZView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
26 October 2026
7 days leftJob description
The Senior Cancer Pathway Navigator is a key leadership role within the Cancer Services Team, responsible for overseeing the effective coordination an...
The post holder will support the clinical team in implementing early diagnostic pathways for patients with a suspected head & neck cancer to achieve definitive diagnosis by day 28.
The post holder will improve patient experience by providing an accessible, friendly non-clinical contact for patients and their families. You will provide support and information throughout the diagnostic patient journey, thus reducing anxiety and providing reassurance. You will provide information on interventions/tests, ensuring the patient arrives fully prepared.
The role provides day-to-day management and leadership of the Oncology Booking Hub, ensuring services are delivered efficiently and consistently. This includes overseeing the appointment booking processes, managing workload allocation, supporting staff development, and ensuring appropriate administrative systems and processes are in place to meet service demands.
- On a daily basis to provide hands on support to consultants, nurses and patients in all Head and Neck outpatient clinics, this will involve arranging investigations with patients, potentially same day investigations, explaining the pathway to patients, and ensuring the patient is booked a follow-up appointment
- To oversee and have responsibility of the Head and Neck Cancer PTL, ensuring it is appropriately monitored and managed proactively; pathway activities and milestones are booking in line with the national and locally agreed pathways. This will require effective and regular communication with the MDT Coordinating Team
- Co-ordinate information flow from diagnostic teams to patients, primary care and MDT teams when investigations are required for suspected cancer staging
- To be responsible for the day-to-day management of the Oncology Booking Hub team, including recruitment processes, production and review of appraisals, training and managing attendance.
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Qualifications
Essential: - Diploma level qualification or able to demonstrate specialist knowledge within this field through practical experience
Experience
Essential
- Extensive and demonstrable knowledge and experience of the full range of administrative systems, software programmes
- Experience line managing staff
- Previous experience of working within a multidisciplinary environment
Desirable: - Experience of cancer services within the NHS
Knowledge
Essential: - Knowledge of service improvement methodology including simple tools, techniques, and measurement for improvement
Skills
Essential: - Ability to work autonomously and as part of a team
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
12 October 2026
Last checked
14 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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