Senior Administrator/Personal Assistant

Provide comprehensive administrative and personal assistant support to the Clinical Director, Consultants within the Special Care and Paediatric Dental Services, and members of the Dental Leadership Team. Manage complex diaries and arrange meetings.

Organise and service meetings, including preparing and distributing agendas, reports and supporting papers. Take accurate minutes and maintain action logs to support service delivery and governance requirements.

Handling telephone, email and written enquiries professionally and efficiently. Resolve queries where appropriate and escalate issues as required.

Prepare, draft and distribute correspondence, reports, presentations and other documentation, ensuring high standards of accuracy, confidentiality and professionalism.

Support service improvement projects, recruitment processes, audits, training activities and quality improvement initiatives. Assist with the collection, collation and presentation of service information and performance data.

Work independently to prioritise a varied workload, manage competing demands and meet deadlines. Provide cross-cover for administrative colleagues within the administration team.

For full details of the duties and criteria of the role please refer to the job description and person specification attached

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust

Sharing your data -As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Experience

Essential: - Arranging meetings, agendas and minute taking experience; - Significant recent Administrative/Secretarial experience; - Supervision/management of staff.

Desirable: - Previous relevant NHS experience

Knowledge

Qualifications

Essential: - Educated to vocational level 3 in Business Administration OR equivalent qualification and/or experience

Skills & Abilities

Additional Criteria