Receptionist/Clerical Officer - Children's ED
Bristol NHS Foundation Trust
Bristol, BS2 8BJ
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
21 September 2026
17 days left
Job description
The post holder will work within the Bristol NHS Foundation Trust and be responsible for providing a welcoming and efficient service as the patient fi...
- To register patients on the Careflow EPR clinical system
- Updating patients demographic details when required.
- Issue Cas Cards for the Clinical staff for triaging patients
- Answer reception telephone and deal with any queries
- With discharged paperwork send out discharge letters to GP and Health Visitors.
- Prep notes for scanning
- Scan notes, upload to clinical system and quality check
- Book appointments for plastics clinic and Consultant review clinics.
The post holder will be required to work 12 hour shifts including evenings, nights, weekends and Bank Holidays and to participate in a 24/7 roster.
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.
Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Education and Qualifications
Essential
- Educated to GCSE grade C or above (or equivalent) in English Language and Maths
- ICT Qualification (e.g. EDCL) including Microsoft Packages
Knowledge, Skills, and Abilities
Essential
- Understanding of administrative and reception duties including filing
Experience
Essential
- Previous receptionist experience in a healthcare setting
Desirable
- Previous NHS experience
Personal Qualities
Essential
- Excellent/Professional telephone/reception manner
- Flexible Approach to duties
- Able to work under pressure and to meet deadlines whilst maintaining a high stand of customer service and accuracy
- Proven Organisational Skills
- Confidence to manage difficult conversations with patients, relatives and carers
- Attention to detail
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work independently and part of a team
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
3 September 2026
Last checked
4 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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