Care Coordinator
Primary Care Careers
Bury St Edmunds, IP33 1AE
Salary
£14.00
Contract
Permanent
Hours
Not specified
Closing date
18 September 2026
13 days left
Job description
Bury St Edmunds PCN has an opportunity for a care coordinator to join our primary care network (PCN), to support one ofour five GP practices across th...
- Work with people, their families and carers to improve their understanding of the patient's condition, and support them to develop and review personalised care and support plans, to manage their needs and achieve better healthcare outcomes.
- Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information, to help them make choices about their care.
- Work collaboratively with GPs, and other primary care professionals within the PCN, to proactively identify and manage a caseload.
- Support the coordination and delivery of multidisciplinary teams with the PCN.
- Raise awareness of how to identify patients who may benefit from shared decision-making, and support PCN staff and patients to be more prepared to have shared decision-making conversations.
- Support PCNs in developing communication channels between GPs, people, their families and carers, and other agencies.
- Maintain records of referrals and interventions to enable monitoring and evaluation of services.
- Support practices to keep care records up-to-date by identifying and updating missing or out-of-date information about the persons circumstances.
- Contribute to risk and impact assessments, monitoring and evaluations of the service.
- Work with commissioners, integrated locality teams and other agencies to support and further develop the role.
If you would like to find out more information about this
role, please see the attached job specification.
Bury St Edmunds Primary Care Network consists of five surgeries and serves some 67,000 patients from the town and surrounding villages.
Our vision is to deliver the highest standards of care, with equality, dignity and respect, to our patient population. Our aim is to create a system where member practices work closely together in collaboration with health and social care, voluntary sector, community groups and local people, to deliver inclusive and personalised care.
Bury St Edmunds Primary Care Network is a growing PCN with already existing roles including, care coordinators, social prescriber, clinical pharmacists, paramedics, and pharmacist technicians that support GPs and other clinical teams to enhance patient services in the local community.
We can offer you
- NHS pension scheme: The NHS pension scheme is a defined benefits scheme - 20% employer contribution
- Eye-care vouchers
- Health service discounts
- Contractual sick pay
Experience
Essential
- Experience of working within the NHS to support vulnerable groups.
- Strong listening and communication skills.
- Familiar with local resources and services, including how to access them.
- Motivated by helping people, with care and empathy.
- Able to deliver person-centred support in a non-judgmental way.
- Excellent organisational skills with attention to detail.
- Working within a team environment.
- Respect patient confidentiality at all times.
- Experience of working in an administration role.
- Flexible and cooperative attitude to the needs of the practice and developing needs of primary care.
- Effective time management.
- Ability to use own initiative, discretion and sensitivity.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
4 September 2026
Last checked
5 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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