Receptionist

following are the core responsibilities of the receptionist.

There may be, on occasion, a requirement to carry out other tasks; this will depend

on factors such as workload and staffing levels as directed by the Practice Operations Manager:

a. Carry out administrative duties associated with working in a busy General Practice.

b. Deal with all patients and visitors to the practice in a face to face environment.

c. Book, change and cancel appointments

for patients in line with current arrangements.

d. Deal with things, like prescription requests, patient registrations, patient signposting and carrying out duties as requested by the Practice Operations

e. To work with other team members and support the practice operationally. This may included things like ordering, room allocations, photocopying, post management and other general reception duties.

The hours for this role are very specific in order to cover the surgery for the hours we are open:

Monday - 8.00am - 12.45pm

Tuesday - 8.00am - 2.15pm (with a 15 minute tea break)

Wednesday - 12.30pm - 6.30pm

Thursday - 1.15pm - 6.30pm

Friday - 1.45pm - 6.30pm

Total weekly hours - 27.0

You MUST be able to work these hours, although we will have a small degree of flexability.

The

post-holder will be working with the rest of the team at Beechwood Medical

will be working on the reception in a face to face environment . The

hours are quite specific in order to cover the site for all of the hours we are

open. If you have worked in general practice or primary care before that would

be useful but it is not essential all of the training will be given.

job description is intended to provide an outline of the key tasks and

responsibilities only. There may be other duties required of the post-holder

commensurate with the position. This description will be open to regular review

and may be amended to take into account development within the practice. All

members of staff should be prepared to take on additional duties or relinquish

existing duties in order to maintain the efficient running of the organisation. This document may be amended, following consultation

with the post-holder, to facilitate the development of the role, the practice

and the individual. All personnel should be prepared to accept additional, or

surrender existing, duties to enable the efficient running of the organisation.

DUE TO THE LARGE NUMBER OF EXPECTED APPLICATIONS, WE CAN, UNFORTUNATELY, ONLY RESPOND TO THOESE CANDIDATES THAT WE WISH TO PROGRESS.

Qualifications

Essential: - Qualifications; - Educated to GCSE level or equivalent

Desirable: - IT or admin qualification at NVQ level III or above; - RSA level II or equivalent

Experience

Essential: - Experience of working with the general public

Desirable: - Experience of working in a healthcare setting; - Experience of working with vulnerable people; - Experience of working in general practice/primary care

Skills

Desirable: - Competent in the use of Microsoft Office and Outlook

Personal qualities

Essential: - Polite and confident; - Flexible and cooperative; - Motivated; - Forward thinker; - High levels of integrity and loyalty; - Ability to work under pressure