Receptionist Administrator

The duties and responsibilities to be undertaken by members

of the administration team may include any or all the items in the

following list. Duties may be varied

from time to time under the direction of the Operations /Practice Business Manager,

dependent on current and evolving Practice workload and staffing levels:

Practice appointments system on SystmOne.

requests for appointments, visits and telephone consultations and ensuring

callers are directed to the appropriate healthcare professional.

information

paperwork

in accordance with Practice guidelines

allocation and collation; processing and recording information in accordance

with Practice procedures

responding to requests from patients, other team members and associated

healthcare agencies and providers

consulting rooms as required

required including word/data processing, filing, photocopying and scanning

room and other supplies

from patients

clinical staff request a chaperone

the premises as and when required

closing doors, windows and shutters at the end of the day.

The successful candidate will have and be able to

experience is desirable but not essential; We are looking for the right person

to join our dedicated team

staying calm under pressure;

desirable but training will be provided.

Situated in the heart of Richmond, Sheffield, we are a

dynamic 4 partner surgery with a patient list size of 9,700. Our practice falls

within the boundary of South Yorkshire ICB and we are part of the collaborative

2 Townships PCN which consists of 5 practices.

We are a patient centric practice with a family orientated

approach and are keen advocates of Greener Practice credentials. Rated Good

by the CQC, we are a patient-focused, high-performing practice, consistently

achieving strong results in QOF.

Our multidisciplinary team includes 5 salaried GPs, 4

practice nurses, 3 healthcare assistants, as well as an experienced

administrative and reception team. Our ARRs roles include a physiotherapist,

social prescribers, an occupational therapist, HCA and pharmacists.

As an accredited training practice, we provide education for

GP trainees. Our team of Partners are experienced trainers committed to

mentoring the next generation of clinicians.

If you are interested in the position, Please submit your C.V and cover letter to Conor.Salisbury1@nhs.net

Qualifications

Essential: - Maths and English GCSE- A* to C (or equivalent); - Excellent Customer Service Skills; - Excellent Communication Skills

Experience

Essential: - Experience of working in a customer facing role; - Computer literate

Desirable: - Experience of working in a GP practice; - SystmOne and Accurx familiarity is desirable but training will be provided