Receptionist / Administrator
London North West University Healthcare NHS Trust
Harrow, HA1 3UJView on map(opens Google Maps in a new tab)
Salary
£30,630 to £32,346
Contract
Fixed-Term
Hours
Not specified
Closing date
13 October 2026
14 days leftJob description
Do you want to make a difference? Are you committed, caring, willing to learn, dedicated and have great attention for detail? We are looking for a mot...
- Work as part of the Cardiology Department multi-disciplinary team, providing an efficient administrative and reception service
- Record all outpatient attendances (cashing-up) on the Patient Access System
- Book follow-up appointments, discharge back to the GP and/or add to waiting lists
- File documents according to Information Governance policy
- Communicate with patients, visitors and staff in a professional and courteous manner
- Communicate effectively using all available forms of communication
- Maintain an uncluttered and tidy reception area
- Maintain reception areas in a hygienic and sanitary condition including cleaning and wiping of surfaces
- Support the Managers and Supervisors in developing a patient focused service
To view the main responsibility, please see the attached the Job Description and Person Specification
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Education/ Qualifications
Essential: - NVQ Level 3 or equivalent experience; - English at GCSE level
Knowledge & Experience
Essential
- Experience of delivering excellent customer service
- Experience of working in a constantly changing environment without direct supervision
- Understanding of confidentiality, data protection and safeguarding
Desirable: - CERNER/NHS Experience
Skills, Abilities
Essential: - Advanced keyboard skills; - Ability to input electronic data accurately; - Confident user of Excel and Outlook; - Experience of using Cerner
Attributes
Essential: - Ability to remain calm under pressure; - Friendly approach to colleagues, staff and patients; - Empathises with and seeks to promote the welfare of others
HEART Values
Essential: - Demonstrate commitment to Trust HEART values
Skills
Essential: - Outpatient Dept experience
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
29 September 2026
Last checked
29 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Similar roles
Explore related