Receptionist / Administrator at GP Surgery
Lynwood Medical Centre
ESSEX, RM5 3QL
Salary
£13.00
Contract
Permanent
Hours
Not specified
Closing date
25 September 2026
25 days left
In plain English
What this job actually involves
You will greet patients, answer phones and book appointments in a busy GP surgery. You will also handle paperwork, scan records into EMIS and keep the reception tidy. The role suits someone organised, friendly and comfortable with basic computer work.
What you'll need
- Previous office or receptionist experience
- Good spoken and written English
- Ability to keep patient data confidential
- Basic computer skills, preferably EMIS GP system
- Flexible to work 20‑30 hours on varied days
How to boost your chances
- Highlight any GP or medical admin work on your CV
- Mention EMIS experience, even if only basic training
- Give examples of handling busy phone lines politely
- Show you can organise files and keep a clean desk
- Prepare references who can speak about your reliability
Written by AI to help you understand this advert in plain English. It can get things wrong — always check the original advert before you apply.
Job description
Join Our Friendly Team at a Thriving GP Surgery Position : GP Receptionist. Hours: 20-30 hours per week. Working days will vary and will be spread acr...
Primary Key Responsibilities
- Front Desk & Patient Interaction
- Welcome patients and visitors, providing a friendly and professional service.
- Answer telephone calls, manage queries, and direct patients appropriately.
- Book, amend, and cancel patient appointments efficiently.
- Administrative Duties
- Process patient registrations, deductions, and update records as required.
- Handle prescription requests, ensuring accuracy and liaising with clinicians when necessary.
- Scan, file, and organise correspondence, including medical reports and clinical letters.
- Referrals management
- Supporting Clinical Staff
- Assist with medical documentation requests from patients, insurance companies, and other entities.
- Maintain confidentiality and uphold data protection regulations in all tasks.
- General Reception & Office Management
- Maintain a clean and organised reception area.
- Monitor stock levels of stationery and office supplies.
- Support the practice team with administrative tasks as required.
The post holder will be expected to provide general
administration duties, which may include but is not limited to;
To assist in keeping patient records accurate and up to date by
scanning and attaching paper documents in to electronic records.
Filing scanned documents into patient electronic notes (EMIS)
Electronically filing test results and other documents/patient
information
Perform computer searches and data collection to support
practice enhanced services and ensure clinical safety.
Keeping all records including staff trainings up to date for CQC
purposes.
Monitoring telephone call queue daily.
To liaise with reception manager to make sure all tasks are
completed at the end of day.
Helping patients by dealing with requests or questions in a
polite, professional and efficient manner
Telephoning patients to inform them about prescriptions, to
move/book or rebook appointments, or gather personal data in a sensitive
manner, such as smoking status, when asked to do so
Printing and distributing repeat prescriptions
Registering patients, ensuring that information is checked and
documented accurately
General administration involving patient records, audits etc. as
required.
Prepare medical reports and other requests for information are
processed accurately and in a timely manner, ensuring practice protocols
regarding information governance and confidentiality are adhered to
Record-keeping, distribution of documents, filing are all
undertaken accurately and efficiently
Taking responsibility for the scheduling and co-ordination of
meetings
Management of the generic email inbox
You should have previous administrative experience, preferably
familiar with EMIS Web GP system. Good written and verbal communication skills
are essential together with highly effective organisational and planning
Overview of your organisation
We are not just a GP surgery we are a supportive and rewarding workplace where staff well-being is our priority. Here's why you'll love working with us:
- Staff Well-being Award Winners :We are proud to have won the Staff Well-being Award in December 2023.
- Wellness Room :Enjoy access to our dedicated Wellness Room, where you can unwind with spa treatments, fully funded by the surgery.
- Pilates Sessions: Stay active and relaxed with regular Pilates classes led by a professional instructor, all part of our commitment to your well-being.
- Stress-Free Environment:We maintain a healthy, balanced work-life environment that reduces stress and promotes overall well-being.
- Relax and Recharge :Take advantage of our massage chair during breaks, designed to help you relax and de-stress.
- Outstanding Reputation :Our surgery consistently receives excellent feedback from patients and NHS England, reflecting our dedication to providing high-quality care.
Join us and become part of a team that values your health and happiness.
Qualifications
Essential
- Higher Degree or 2 years experience of GP clinical system EMIS WEB
Desirable
- Experience of working in a GP practice
Experience
Essential
- Excellent communication skills (written and oral). Applicants must have excellent I.T skills .Please see job description .
Desirable
- Experience of working in GP practice
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
28 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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