Private Patient Co-ordinator

The main duties of this role are to coordinate the end-to-end private patient pathway, ensuring that referrals, bookings, admissions, authorisations and related documentation are managed efficiently and accurately. The post holder acts as a key point of contact for patients, consultants, secretaries, insurers and internal teams, helping to ensure that private patient activity is organised in line with Trust procedures and financial requirements. The role also involves maintaining accurate system records, supporting billing and pre-authorisation processes, resolving queries, and working closely with divisional and operational colleagues to deliver a high-quality, responsive and compliant private patient service.

For a Detailed job description and main responsibilities please refer to the Job Description document attached.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

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