Private Patient Care Coordinator
Chelsea and Westminster Hospital NHS Foundation Trust
Fulham, SW10 9NH
Salary
£31,554 to £33,270
Contract
Permanent
Hours
Not specified
Closing date
10 September 2026
10 days left
Job description
The post holder will take personal responsibility for providing an excellent service to patients, visitors and staff in the Private Patient Units (PMU...
- Manning reception desk: Answering telephone calls/emails, meeting and greeting all users of the PPU, Uploading clinics onto Cerner and checking patients in/out of clinic, liaising with Consultants, secretaries and nurses, booking elective work onto excel spreadsheets and computer systems.
- You will need to be a confident communicator and have good organisational skills with attention to detail.
- Be friendly and have an approachable manner and can do approach.
- Ability to work as a team and also on your own and able to prioritise your workload.
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Education and qualifications
Essential
- Literacy and numeracy skills, demonstrable to GCSE (or equivalent) standard
- Good keyboard skills and basic computer literacy skills
Desirable
- NVQ in customer service
- Good standard of written and spoken English
Experience
Essential
- Experience of working in a busy environment
- Proven ability to be able to deliver high levels of productivity whist working to tight deadlines
- Experience in complaint management
Desirable
- Experience in customer service
- Experience of working in a private Hospital or healthcare setting
Skills and knowledge
Essential
- Ability to work autonomously and as part of a team
- Good organisational skills
- Confident communicator, especially over the phone
- Professional and efficient approach
- Knowledge of Excel spread sheets and database systems
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
28 August 2026
Last checked
29 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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