Private Patient Administrator
Practice Plus Group
Bristol, BS16 7FN
Salary
£28,000
Contract
Fixed-Term
Hours
Not specified
Closing date
18 September 2026
18 days left
Job description
UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE FOR EVERY PATIENT Are you an organised administrator with excellent customer service skills and a passi...
As our Central Private Healthcare Administrator, you will be:
- Managing administration associated with online bookings for self-pay and insured patients.
- Processing payments and maintaining accurate patient records.
- Responding to patient enquiries via telephone and email.
- Producing quotations using CRM systems and supporting private patient sales activity.
- Managing referral letters and associated documentation.
- Updating and maintaining patient information across CRM and PAS systems.
- Supporting private healthcare teams across multiple sites remotely.
- Delivering a professional, responsive and empathetic service to patients.
- Assisting with mailbox management and general administrative support activities.
- Working collaboratively with colleagues to continuously improve the patient experience and service efficiency.
For more information, request a copy of the full job description from sarah.melder@practiceplusgroup.com
We are looking for someone who can combine exceptional customer service with strong administrative skills.
You will have
- Experience in a customer service or administrative role.
- Excellent verbal and written communication skills.
- Strong IT skills and the ability to learn new systems quickly.
- Good numeracy skills.
- Excellent organisational skills and the ability to work independently.
- A professional, empathetic and patient-focused approach.
- Ability to work effectively as part of a team.
- Experience within a hospital, healthcare or patient-facing environment desirable
- Knowledge of the private healthcare market - desirable
What you can expect in return
- A full-time equivalent salary of £28,000
- Work 30 hours per week
- 12-month fixed term contract
- 25 days annual leave plus bank holidays.
To apply for the role, click on the link below. If you have any questions, contact sarah.melder@practiceplusgroup.com in our friendly resourcing team.
Applications will be processed at the time of application, Practice Plus Group therefore reserves the right to close the advertisement before the stated closing date for that reason it is encouraged that you do not delay in your application.
Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.
Applicants must have the right to work in the UK.
Qualifications
Essential
- We are looking for someone who can combine exceptional customer service with strong administrative skills.
- Experience in a customer service or administrative role.
- Excellent verbal and written communication skills.
- Strong IT skills and the ability to learn new systems quickly.
- Good numeracy skills.
- Excellent organisational skills and the ability to work independently.
- A professional, empathetic and patient-focused approach.
- Ability to work effectively as part of a team.
Desirable
- Experience within a hospital, healthcare or patient-facing environment desirable
- Knowledge of the private healthcare market - desirable
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
25 August 2026
Last checked
27 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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