Practice Nurse Lead

As a clinical member of the Management Team be responsible for the

safe and effective delivery and future development of the nursing and overall

clinical services.

Work with other senior staff to ensure the achievement of Practice

aims and objectives and the efficient and effective running of the nursing

service and the service as a whole, collaborating on setting policy for the

clinical service and the nursing team.

Plan, develop and implement specific projects and new nursing services

as required.

Ensure that the Nursing Team are supported with CPD meetings to

disseminate information relevant to practices and ensure that the team are

aware of any changes. Including gathering information, setting agendas,

minuting and sending out minutes.

Lead on infection control for the practice.

Attend contract, SEA and any other appropriate meetings and ensure

nurses are aware of any feedback from these.

Identify the nursing requirement to meet the practice population need,

assessing the impact and implementation of skill-mix in the delivery of care

and developing new services and increasing skill-mix as appropriate.

Maintain record of nurse/HCA/NA competencies and

ensure all teams are aware of this.

Ensure nursing team are meeting all clinical

contract standards such as QOF

Liaise with nurse chronic disease leads and plan/

process map changes to improve the surgery chronic disease management ensuring

we meet NICE/ QOF/contract guidelines and targets

Respond to all nurse related clinical queries from

all other teams. Advise as needed.

Advise Nurse admin re clinical queries and oversee

nurse rota checking correct skill mix, advising re holiday cover, absences or

training requirements in conjunction with the Director of Nursing.

Provide clinical cover where required to maintain a

safe and effective nursing service. Duties will include those typically

performed by Practice Nurses/treatment room nurse as well as Chronic disease

management and reviews.

Carry out Revalidation interviews for Practice Nurse Team.

Maintain an open door policy for all nursing team and provide

supervision on an ad hoc basis.

Build and lead a cohesive and effective team with good cross team

communication.

Lead or participate in recruitment as required and implement induction

programmes for new Practice nursing staff.

Organise work and delegate clearly and appropriately, assessing the

competence of those taking on delegated tasks and ensuring safe practice.

Assess competence of clinical staff, including in-house certification

of staff where appropriate (e.g.

Healthcare Assistants).

Provide pastoral support for staff when required, particularly in

relation to issues that affect their ability to work.

Communicate resource constraints to the team and discuss with them

ideas for effective and efficient working within these constraints.

Actively promote the workplace as a learning environment, encouraging

everyone to learn from each other and from external good practice.

Promote a learning environment, act as a mentor and assess all training

needs for the Practice Nursing Team and organise training needed to achieve an

effective and safe service.

Ensure that all required training is completed by members of the team

and documented.

Plan in-house training and competencies for PNs/HCAs/ NAs.

Take responsibility for own development, learning and performance

including participating in clinical supervision and training as necessary to

update skills and knowledge.

Participation in the monthly educational and training events of the

Practice, and set the monthly agenda for the Practice nursing team.

Participation in the induction of new staff, students and other

attached professionals as necessary.

Facilitate and organise the

introduction of student nurses into the practice working closely with

Oxford Brookes University.

Effective communication with clinical and non-clinical colleagues to

ensure the smooth running of the practices.

Communicate effectively with patients and carers, recognising their

needs for alternative methods of communication.

Demonstrate sensitive communication styles to ensure patients are

fully informed and consent to treatment.

To communicate difficult, often unpleasant or sensitive, messages to

patients and families.

Act as an advocate when representing patients and colleagues.

Review, enter and process data using accurate Read codes in order to

ensure easy and accurate information retrieval for monitoring, financial and

audit processes.

To understand and follow the requirements of confidentiality

(including the Data Protection Act) and the Freedom of Information Act and to

refer on any queries as appropriate.

To follow Practice policy regarding the use of email and computer

tasks as the main internal method of non-verbal communication and the use of

the intranet and the internet as the main source of internal and external

information, including the retrieval of relevant information for patients on

their condition.

Ensure all templates, policies and procedures are up to date and align

with Nice guidelines

Recognise and work within own competence and relevant professional

codes of conduct as set out by the Nursing and Midwifery Council.

To follow Practice policies, including Security and Information

Governance.

The efficient and prompt delivery of administrative tasks.

Prioritise, organise and manage own workload in a manner that

maintains and promotes quality.

Deliver care (self and team) to National Service Frameworks, NICE

guidelines, PCT/CCG policy and evidence-based care.

Assess effectiveness of care delivery (self and team) through self and

peer review, benchmarking and formal evaluation.

Utilise the audit cycle as a means of evaluating the quality of work,

implementing improvements where required (self and team).

To participate in quality improvement initiatives, including

Significant Event Analysis, peer review and the review of patient complaints.

To cooperate fully and openly with the investigation of patient

complaints (or other investigations).

Respond to complaints from patients that need a clinical response or are

related to nurse clinics.

To participate in CCG commissioning initiatives and programmes as

required.

To support the aims and objectives of the Practice and contribute to

the ongoing development of the Practice as required.

Act as a role model and enable others in the observance of equality

and diversity good practice.

To act in ways that recognise the importance of peoples rights,

interpreting them in a way that is consistent with procedures.

To respect the privacy, dignity and beliefs of patients, carers,

visitors and co-workers. They must be treated equally, irrespective of gender,

ethnic origin, age, disability, sexual orientation, religion etc.

To follow the Practice chaperoning policy.

With nearly 30,000 patients, Hedena Health is one of Oxford's largest providers of Primary Healthcare services. From 3 surgeries in the Headington area, we run team-based care, meaning that patients receive attention from a regular clinician ensuring continuity, familiarity and autonomy. Wellbeing is important to us and is promoted through initiatives such as an annual Away Day, fresh fruit deliveries, staff outings (we had a boat trip in the Summer and our Christmas party is legendary!), homemade cakes and a Hedena running club.

Qualifications