Practice Manager

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Leading and managing the day-to-day operations

of the practice.

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Supporting and developing all non-clinical and

clinical teams

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Managing HR processes including recruitment,

induction, performance management and staff wellbeing.

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Monitoring practice performance against

contractual requirements, Quality and Outcomes Framework (QOF) targets and

enhanced services.

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Ensuring compliance with CQC standards,

Information Governance and Health & Safety requirements.

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Working closely with GP Partners to support

strategic planning and business development.

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Managing practice finances in conjunction with

the Partners and external accountants.

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Liaising with Primary Care Network (PCN),

Integrated Care Board (ICB) and other external organisations.

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Promoting a culture of continuous improvement,

teamwork and excellent patient care

The Practice Manager provides overall business leadership, setting direction,

developing the practices systems and processes, leading its people functions

and helping to build a financially sustainable practice for the long term. The

role leads a small management team and works closely with the GP partners to

translate strategic priorities into practical delivery. The role carries

particular responsibility for continuing the CQC inspection readiness work and

supporting the practice to maintain high standards of patient care

Leadership, Business Planning and Systems Development

Provide overall leadership of business planning, including monitoring practice

performance against QoF, enhanced services and other contractual and national

requirements. Lead the ongoing development of practice systems and processes,

ensuring they are implemented, modern and efficient. Lead and support the

practices management team, delegating operational and specialist delivery while

retaining oversight of standards and outcomes. Ensure all practice systems are

used effectively to support safe patient care and good information management.

People and HR Management Provide overall HR

leadership across the practice, working closely with teams on day-to-day

matters. Maintain HR policies and processes, reflecting current legislation and

good practice. Apply practice HR policies consistently and fairly, leading

recruitment and induction.

Compliance and Quality Act as the Senior Information

Risk Owner (SIRO) for the practice. Ensure the practice meets its obligations

under health & safety, safeguarding (Adults and Children) and employment

law. Oversee clinical systems (SystmOne), IT and Information Governance,

including GDPR and data protection compliance. Lead on incident reporting,

significant event analysis and complaints handling. Keep practice policies

under regular review and ensure staff are aware of and trained on them.

Strategic and Partnership Support Work closely with the GP partners to implement

the practices action plan and priorities. Support a positive, open working

culture across the practice, in keeping with the practices approach to people

management

The Apples Medical Centre is nestled in the beautiful Dorset

countryside, Sherborne is a charming and prosperous market town offering:

rail links to London Waterloo

independent and state schools

welcoming, close-knit community

We provide care for around 5,572 patients and are active

members of the Sherborne Primary Care Network. We are a very friendly, dynamic

and supportive team of 3 GP Partners, 2 salaried GPs, 2 advanced nurse

practitioners, 2 practice nurses, 2 HCAs and 1 phlebotomists supported by our

experienced administrative, dispensary and reception teams.

We regularly receive great patient survey results and CQC

rating as good. We focus on importance of staff wellbeing and organise social

events throughout the year. We are forward-thinking in how we develop staff and

services to meet the needs of our patients.

Experience

Personal Attributes

Qualifications