NHSCloses in 4 days

Practice Manager

Abbeyview Surgery

Peterborough, PE6 0AL

Salary

Negotiable

Contract

Permanent

Hours

Not specified

Closing date

4 September 2026

4 days left

Job description

This is an exciting opportunity to join our friendly, dedicated, and highly respected team in delivering outstanding, patient-centred care to our loca...

Working closely with the Business Manager and GP Partner, you will support the efficient operation of the Practice and contribute to the delivery of high-quality services. Key responsibilities include:

  • Providing oversight and support for HR processes, staff training, and people management.
  • Ensuring compliance with Health and Safety, Information Governance, CQC requirements, and other statutory and regulatory obligations.
  • Acting as a key point of contact for patient communications and engagement with the Patient Participation Group (PPG).
  • Managing and responding to patient feedback and complaints in a professional and timely manner.
  • Supporting workforce planning, rota management, and staff scheduling.
  • Assisting staff with IT systems, digital developments, and practice-wide change initiatives.
  • Supporting the ongoing development and improvement of Practice services.

Responsible to the GP Partner and Business Manager.

As well as meeting the Practice contractual obligations with NHS England &(NHSE), you will maintain compliance with all aspects of Health and Safety, Information Governance, employment legislation and Care Quality Commission (CQC) Regulations.

Although managerial experience within the NHS is desirable, we are open to applications from a wide range of sectors. The Practice Manager is responsible for overseeing the day to day running of the organisation. You will provide positive leadership and role modelling through your understanding of Human Resources, strategic planning, and finance.

The Practice Manager is integral in leading our team and interacting with all members of staff both clinical and non-clinical. You will need to be approachable and able to deal with a diverse team.

Oversee all aspects of personnel management.

Ensure clinics are staffed and organise cover where needed

Ensure the Practices compliance with the GDPR and FOI along with other relevant legislation and professional information standards.

Oversee implementation of new IT systems and procedures

Ensure all job holders across the Practice adhere to their individual responsibilities for infection control and health and safety, using a system of reporting and risk management (including audits).

Engage with and work with our PPG to improve services of the Practice.

Maintain the Practice Website and keep updated with any changes

Provide regular newsletters and Facebook posts to keep patients informed on changes at the practice

This job description does not include all aspects of the post and as such the Practice Manager will be required to carry out any duties that may be reasonably requested by the GP Partner or Business Manager.

Abbeyview Surgery is a thriving semi-rural, part-dispensing practice serving approximately 9,000 patients in Crowland, Lincolnshire..

Our multidisciplinary team includes GPs, Advanced Clinical Practitioners (ACPs), Nurses, and Healthcare Assistants (HCAs), supported by a growing range of specialist roles including a Diabetes Specialist Nurse, Physiotherapist, MSK Practitioner, Clinical Pharmacists, Care Coordinator, and Social Prescriber.

We have a strong and inclusive team culture, with all departments working collaboratively to deliver the highest standards of patient-centred care. We believe in supporting one another, embracing innovation, and continually striving for excellence.

Our commitment to outstanding care has been recognised through numerous local and national awards, including:

  • Carers Quality Award
  • Macmillan Award for Excellence in Cancer Care
  • General Practice of the Year
  • Collaborative Working with Patients and Other Providers Award

Experience

Essential

  • GP Practice Management Experience - we will consider applicants that have experience within a Primary Care setting that is not a Practice Management role

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

27 August 2026

Last checked

31 August 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

AS
Abbeyview Surgery

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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