Phlebotomist

The post holder must work as part of a team, have the ability to organise and prioritise

their own workload on a day to day basis, and observe strict rules about confidentiality

at all times. They must also know the limits of their own capabilities and seek direction

from a Practice nurse, GP, or Practice Manager.

Working under the supervision of practice nursing team and strictly in accordance with

specific practice or national guidelines and protocols, the Phlebotomist will be

responsible for performing venepuncture to obtain blood samples from patients only as

the result of a direct referral from a GP or nurse practitioner.

Main Duties and Responsibilities

Ensuring that the patient is as comfortable and relaxed as possible and confirming

their agreement to the collection of a blood sample

Collection of sample(s) of blood in accordance with training and procedures

Ensuring samples are stored in appropriate containers

Accurate, legible labelling of all samples to confirm patient identity

Checking patient identification against GP/nurse request and confirming with patient

whenever possible

Recording collection of blood sample in patient record in accordance with practice

procedure

Ensuring that samples are dispatched to the appropriate laboratories in a timely

fashion

Ensuring that anomalies are reported to a senior member of staff

Notifying the GP/nurse of any significant patient issues

Liaising with and assisting members of the administrative team

Confidentiality

In the performance of the duties outlined in this job description, the post-holder may

have access to confidential information relating to patients and their carers, practice

staff and other healthcare workers. They may also have access to information

relating to the practice as a business organisation. All such information from any

source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the

business of the practice may only be divulged to authorised persons in accordance

with the practice policies and procedures relating to confidentiality and the protection

of personal and sensitive data

Health & Safety

The post-holder will implement and lead on a full range of promotion and management

of their own and others health and safety and infection control as defined in the practice

Health & Safety an Infection Control policies. This will include (but will not be limited to):

Awareness of national standards of infection control and cleanliness and regulatory /

contractual / professional requirements, and good practice guidelines

Responsible for the correct and safe management of the specimens process,

including collection, labelling, handling, use of correct and clean containers, storage

and transport arrangements

Management and maintenance of Personal Protective Equipment (PPE) for the

practice, including provision, ordering, availability and ongoing correct usage by staff

Knowledge of hand hygiene

Active observation of current working practices across the practice in relation to

infection control, cleanliness and related activities, ensuring that procedures are

followed.

Safe management of sharps procedures including training, use, storage and

disposal

Using appropriate infection control procedures, maintaining work areas in a tidy,

clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective

action where needed or escalation to responsible management

Actively identifying, reporting, and correction of health and safety hazards and

infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile,

identifying issues and hazards / risks in relation to other work areas within the

business, and assuming responsibility in the maintenance of general standards of

cleanliness across the business in consultation, where appropriate, with other sector

managers

Undertaking periodic infection control training

Spillage control procedures, management and training

Decontamination control procedures, management and training, and equipment

maintenance

Maintenance of sterile environments

The post-holder will support the equality, diversity and rights of patients, carers and

colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them

in a way that is consistent with practice procedures and policies, and current

legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner that is welcoming to and of the individual, is non-judgmental

and respects their circumstances, feelings priorities and rights.

Personal / Professional Development

The post-holder will participate in any training programme implemented by the practice

as part of this employment, such training to include: Participation in an annual individual performance review, including taking

responsibility for maintaining a record of own personal and/or professional

development.Taking responsibility for own development, learning and performance and

demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or

under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities

and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the

Team and will strive to

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and

respond accordingly

Stonecot Surgery provides general practice services to approximately 9800 patients. The practice population is in the second least deprived decile in England.The practice operates from a 3-storey converted residential premises. A small amount of car parking is available at the practice, and there is space to park in the surrounding streets. The practice has recently undergone a full refurbishment and now has 12 clinical rooms and a floor for administrative staff.

The practice team at the surgery is made up of three GP Partners, 5 Salaried GPs, 2 Clinical Pharmacists, 2 Practice nurses, 1 HCA and a physicians associate. The practice is a training practice for GPs, nurses, FY2 doctors, PAs and Pharmacists.There is a strong emphasis on support and education alongside personal development.

Qualifications

Experience