Phlebotomist

• Provide routine and urgent phlebotomy services to patients across all six Shore Medical sites.
• Ensure patients receive a safe, respectful and positive experience throughout their appointment.
• Work closely with Practice Nurses and the wider clinical team to support the delivery of effective patient care.
• Ensure samples, equipment and clinical areas are managed safely and appropriately.
• Maintain accurate patient records and follow relevant clinical, infection control and practice procedures.
• Support the wider team as required and contribute to the smooth running of the service.

• Undertake routine and urgent venepuncture safely and effectively.
• Correctly collect, label, handle and transport blood samples.
• Maintain high standards of infection prevention and control.
• Ensure phlebotomy equipment and stock are clean, safe and in date.
• Follow safe sharps management and disposal procedures.
• Provide reassurance and support to patients who may be anxious or distressed.
• Maintain accurate and timely patient records and uphold confidentiality.
• Work effectively with Practice Nurses and the wider Primary Care Team.
• Escalate clinical concerns and safeguarding issues appropriately.
• Maintain professional competence through training, appraisal and continuing development.
• Support clinical audits, quality improvement and health promotion activities where required.
• Provide flexible support to the Practice and Primary Care Network, including cover for colleagues when required.

• Lilliput Surgery
• Poole Road Medical Centre
• Wessex Road Surgery
• Heatherview Medical Centre
• Fernside Surgery
• Parkstone Tower Practice

Essential

• Previous experience of working within a Primary Care Setting

Desirable

• Experience of working within a Primary Care Setting as a Phlebotomist

Essential

• GCSE/A Level equivalent

Desirable

• NVQ 3 in Phlebotomy