Patient Services Advisor
Lakeside Healthcare Group
Corby, NN17 2UR
Salary
£12.71
Contract
Permanent
Hours
Not specified
Closing date
6 September 2026
6 days left
Job description
This is a position working within the reception team answering incoming calls to the surgery and dealing with reception related administration work. I...
Key Responsibilities will be
- answering the phones
- working on the front desk
- issuing prescriptions
- completing reception related administration
work
Facilitate effective communication when receiving, assisting
and directing patients, ensuring the patient accesses the appropriate service
or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and
project a positive and friendly image to patients and other visitors, either in
person or via the telephone.
LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold,
adventurous and ambitious and determined to thrive in uncertain times. We are
the largest true partnership in the NHS and operate from various sites across
the East Midlands. We serve the healthcare needs of over 170,000 patients
across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team
presents an opportunity to be part of a large organisation that is changing the
way primary care is delivered today.
About the
Practice/Department/Team
The Patient Services teams are made up
of reception/prescription/secretary and administration. All of which are an integral part of the
running of the surgery.
Qualifications
Essential
- Good standard of education
Desirable
- Customer Service qualification
Experience
Essential
- Experience of working in a busy & multi-functional team
- Call centre experience or equivalent
Desirable
- Using Systm One (Clinical database)
- Experience of working within a GP Surgery
- A minimum of three years experience in a customer facing environment
- Experience of handling confidential information and data.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
26 August 2026
Last checked
28 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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