Patient Safety, Incidents & Learning Clinical Lead
Black Country Integrated Care Board
Wolverhampton, WV1 1SH · Birmingham, B1 1TTView on map(opens Google Maps in a new tab)
Salary
£49,387 to £56,515
Contract
Permanent
Hours
Not specified
Closing date
29 October 2026
10 days leftJob description
Are you passionate about improving quality, patient safety and health and care services? We are seeking an exceptional registered healthcare professio...
support the ICBs statutory duties for quality improvement
and learning from incidents. Within the multidisciplinary Quality Team, you
will provide clinical leadership for patient safety, incident management,
investigation oversight and system learning.
You will lead quality workstreams supporting
strategic priorities and service improvement. Working with providers,
clinicians, commissioners and partners, you will identify risks, share learning
and implement changes that reduce harm and improve outcomes.
You will provide clinical advice, oversee
safety assurance, support PSIRF and promote continuous learning. You will
analyse safety and quality intelligence to identify risks, trends and
improvement opportunities.
You will build provider partnerships,
facilitate improvement, monitor action plans and contribute to reviews,
meetings, assurance visits and governance, ensuring services meet national
standards and contractual requirements.
The role includes reviewing investigation
learning, maintaining Datix, reporting to senior leaders and committees, and
supporting quality governance. With Quality Improvement, Learning and Analytics
leads, you will share learning and good practice across quality, commissioning
and safeguarding teams to improve outcomes, reduce inequalities and deliver
high-quality care.
This
is an opportunity to influence change and improve patient care across
Birmingham, Solihull and the Black Country.
Please refer to the full job description and person specification attached.
- Responsible for liaising with all health care providers
strategically commissioned by the ICB to ensure patient safety incidents, never
events and quality matters are reported, collated and triangulated with other
key information, in order to identify themes and trends that can be actioned to
ensure the safe delivery of high-quality care across the system.
- Support programmes of work in relation to Patient Safety
Incidents and Learning and work collaboratively across the system to support
Quality Improvement (QI) initiatives across the ICB in accordance with the ICB
objectives.
- Work closely with colleagues to ensure the management
development and maintenance of Datix systems across the ICBs and ensure robust
reporting system are in place.
- Support an organisational safety culture that focuses on
high quality care and standards, preventing avoidable harm by analysing and
interpreting trends, themes, lessons learnt and best evidence to inform on
patient harm.
- Ensure all incidents within the system are captured
reported, investigated and monitored and that learning from incidents is
disseminated across the ICBs to support improvements in the safety and quality
of care.
- Responsible for co-ordinating compliance with incident
investigations, duty of candour and other areas of patient safety to ensure the
ICB achieves sound learning for improvement and compliance with statutory
- Ensure incident management systems are kept up to date
with accurate information in a timely manner.
- Monitoring compliance with actions identified following
investigations as set out within the National Patient Safety Incident Response
Framework (PSIRF)
- Ensure that all serious incidents are reported onto STEIS
/ LFPSE in a timely and effective manner that complies with lead commissioner
- Ensuring that a robust tracking and monitoring mechanism
is in place across the ICB and information feeds into the ICB quality and
safety management processes.
- Ensure that Duty of Candour procedures are undertaken in
accordance to ICB policy with respect to all incidents and those that meet the
serious incident criteria.
- Provide expert advice, support, guidance and training to
colleagues on the use of incident management & recording systems and other
relevant databases.
- Working closely with Quality & Safety Teams to ensure
full triangulation of information relating to themes and trends of patient
safety incidents.
- Support the review and implementation of ICB Serious
Incident policy including the development of standard operating procedures to
inform process.
- Lead of the production of a range of reports as required
by the relevant Boards and Committees and other stakeholders.
- Lead on the delivery of the data quality and timeliness
of incident reporting to national reporting systems and completing analysis and
setting recommendations for the ICB.
- Proactively analyse themes and trends from the incident
management systems to feed into learning events and training requirements.
- Attending ICB sub-groups/committees as determined
appropriate by Line Manager to present patient safety information to inform
wider teams.
- Develop and present regular training sessions as deemed
relevant on serious incident and investigation methodology.
- Support the Quality, Intelligence & Patient Safety
Senior Lead on the dissemination of learning from investigations across the ICB
through development of Patient Safety alerts, newsletters, attendance at place
based quality meetings and team meetings and to actively encourage and support
through all available means, learning from patient safety incidents, including
sharing good practice through formal learning events across the organisation.
- Enabling internal benchmarking and sharing of good
practice, through analysis and interpretation of results/findings, using other
means such as NHS Benchmarking data to enable external benchmarking.
- Support the development and management of patient safety
projects and initiatives working collaboratively with wider teams across the
ICB and external partners.
- Responsible for the appropriate dissemination of CAS
alerts, MHRA alerts and any other national patient safety notices.
- Monitoring any actions and progress against any national
alerts
- Supporting the implementation of the national Patient
Safety Incident Response Framework (PSIRF) policy and plans for the ICB and
monitoring of provider PSIRF plans
Integrated Care Board (ICB) brings together the NHS, local councils and voluntary
sector partners to support 2.7 million people. Our vision is to make the area the
healthiest place to live and work by improving life chances and reducing
inequalities.
As an employee, you will demonstrate our system
values, champion inclusion and help address health inequalities
so everyone can thrive. In return, the ICB offers a
supportive, ambitious and inclusive workplace, with opportunities to develop and work with partners to
deliver meaningful change.
The ICB is committed to a workforce that reflects
the population of Birmingham, the Black Country and Solihull. We promote
equality, diversity and inclusion and welcome applications from everyone who meets the role criteria, regardless of age, gender, disability, race, religion or
sexual orientation.
The ICB is a registered Disability Confident
Employer. We welcome applications from disabled people and will shortlist suitable applicants who meet the essential criteria.
Employees formally notified that they are at risk
of redundancy within the organisation will receive priority consideration for
this vacancy if they meet the roles
essential requirements. This supports redeployment and helps
minimise compulsory redundancies.
Skills and Abilities
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with ICS partners and Providers on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Highlight difficult and controversial issues including performance and change to senior managers
- Putting the long-term health, social care and well-being needs
- of the population first (system first)
- Working collaboratively with other leaders to achieve
- excellence in everything we do in Bsol
- Holding yourself and others to account for delivering better outcomes
- Being inclusive, supportive and empowering at all times
- Engaging and enabling those working towards the aims we have as a collective
Qualifications
Essential
- Registered Healthcare Professional RGN, RMNH, RNLD, AHP
- Educated to degree level or equivalent level of experience of supporting project/ programme delivery.
- Knowledge of specialist areas including health and service redesign and improvement
- Must have an understanding of the background to and aims of current healthcare policy
- Have an appreciation of the relationship between the Department of Health, the ICB/ICS and individual provider and commissioning organisations
Desirable: - Patient Safety Specialist Training
Equality, Diversity and Inclusion
Essential: - A demonstrable understanding of equality, diversity and inclusion with evidence of personal impact in these areas
Personal Qualities
Essential
- You conduct yourself in a caring and considerate manner at all times.
- You are respectful to others and listen to others
- You operate with openness and honesty and ensure you are approachable in conducting your role
- Professionalism and understanding difference is key
Experience
Essential
- Knowledge of specialist areas including health and service redesign acquired through degree or equivalent experience or training, plus project management knowledge to post graduate diploma level equivalent
- Knowledge of Quality Improvement Methodology
- In depth knowledge of Patient Safety Incident Response Framework (PSIRF) and its application
Desirable: - QSIR (Quality, Service Improvement & Redesign)
Autonomy
Essential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
15 October 2026
Last checked
19 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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