NHSCloses in 10 days

Patient Safety, Incidents & Learning Clinical Lead

Black Country Integrated Care Board

Wolverhampton, WV1 1SH · Birmingham, B1 1TTView on map(opens Google Maps in a new tab)

Salary

£49,387 to £56,515

Contract

Permanent

Hours

Not specified

Closing date

29 October 2026

10 days left

Job description

Are you passionate about improving quality, patient safety and health and care services? We are seeking an exceptional registered healthcare professio...

support the ICBs statutory duties for quality improvement

and learning from incidents. Within the multidisciplinary Quality Team, you

will provide clinical leadership for patient safety, incident management,

investigation oversight and system learning.

You will lead quality workstreams supporting

strategic priorities and service improvement. Working with providers,

clinicians, commissioners and partners, you will identify risks, share learning

and implement changes that reduce harm and improve outcomes.

You will provide clinical advice, oversee

safety assurance, support PSIRF and promote continuous learning. You will

analyse safety and quality intelligence to identify risks, trends and

improvement opportunities.

You will build provider partnerships,

facilitate improvement, monitor action plans and contribute to reviews,

meetings, assurance visits and governance, ensuring services meet national

standards and contractual requirements.

The role includes reviewing investigation

learning, maintaining Datix, reporting to senior leaders and committees, and

supporting quality governance. With Quality Improvement, Learning and Analytics

leads, you will share learning and good practice across quality, commissioning

and safeguarding teams to improve outcomes, reduce inequalities and deliver

high-quality care.

This

is an opportunity to influence change and improve patient care across

Birmingham, Solihull and the Black Country.

Please refer to the full job description and person specification attached.

  • Responsible for liaising with all health care providers

strategically commissioned by the ICB to ensure patient safety incidents, never

events and quality matters are reported, collated and triangulated with other

key information, in order to identify themes and trends that can be actioned to

ensure the safe delivery of high-quality care across the system.

  • Support programmes of work in relation to Patient Safety

Incidents and Learning and work collaboratively across the system to support

Quality Improvement (QI) initiatives across the ICB in accordance with the ICB

objectives.

  • Work closely with colleagues to ensure the management

development and maintenance of Datix systems across the ICBs and ensure robust

reporting system are in place.

  • Support an organisational safety culture that focuses on

high quality care and standards, preventing avoidable harm by analysing and

interpreting trends, themes, lessons learnt and best evidence to inform on

patient harm.

  • Ensure all incidents within the system are captured

reported, investigated and monitored and that learning from incidents is

disseminated across the ICBs to support improvements in the safety and quality

of care.

  • Responsible for co-ordinating compliance with incident

investigations, duty of candour and other areas of patient safety to ensure the

ICB achieves sound learning for improvement and compliance with statutory

  • Ensure incident management systems are kept up to date

with accurate information in a timely manner.

  • Monitoring compliance with actions identified following

investigations as set out within the National Patient Safety Incident Response

Framework (PSIRF)

  • Ensure that all serious incidents are reported onto STEIS

/ LFPSE in a timely and effective manner that complies with lead commissioner

  • Ensuring that a robust tracking and monitoring mechanism

is in place across the ICB and information feeds into the ICB quality and

safety management processes.

  • Ensure that Duty of Candour procedures are undertaken in

accordance to ICB policy with respect to all incidents and those that meet the

serious incident criteria.

  • Provide expert advice, support, guidance and training to

colleagues on the use of incident management & recording systems and other

relevant databases.

  • Working closely with Quality & Safety Teams to ensure

full triangulation of information relating to themes and trends of patient

safety incidents.

  • Support the review and implementation of ICB Serious

Incident policy including the development of standard operating procedures to

inform process.

  • Lead of the production of a range of reports as required

by the relevant Boards and Committees and other stakeholders.

  • Lead on the delivery of the data quality and timeliness

of incident reporting to national reporting systems and completing analysis and

setting recommendations for the ICB.

  • Proactively analyse themes and trends from the incident

management systems to feed into learning events and training requirements.

  • Attending ICB sub-groups/committees as determined

appropriate by Line Manager to present patient safety information to inform

wider teams.

  • Develop and present regular training sessions as deemed

relevant on serious incident and investigation methodology.

  • Support the Quality, Intelligence & Patient Safety

Senior Lead on the dissemination of learning from investigations across the ICB

through development of Patient Safety alerts, newsletters, attendance at place

based quality meetings and team meetings and to actively encourage and support

through all available means, learning from patient safety incidents, including

sharing good practice through formal learning events across the organisation.

  • Enabling internal benchmarking and sharing of good

practice, through analysis and interpretation of results/findings, using other

means such as NHS Benchmarking data to enable external benchmarking.

  • Support the development and management of patient safety

projects and initiatives working collaboratively with wider teams across the

ICB and external partners.

  • Responsible for the appropriate dissemination of CAS

alerts, MHRA alerts and any other national patient safety notices.

  • Monitoring any actions and progress against any national

alerts

  • Supporting the implementation of the national Patient

Safety Incident Response Framework (PSIRF) policy and plans for the ICB and

monitoring of provider PSIRF plans

Integrated Care Board (ICB) brings together the NHS, local councils and voluntary

sector partners to support 2.7 million people. Our vision is to make the area the

healthiest place to live and work by improving life chances and reducing

inequalities.

As an employee, you will demonstrate our system

values, champion inclusion and help address health inequalities

so everyone can thrive. In return, the ICB offers a

supportive, ambitious and inclusive workplace, with opportunities to develop and work with partners to

deliver meaningful change.

The ICB is committed to a workforce that reflects

the population of Birmingham, the Black Country and Solihull. We promote

equality, diversity and inclusion and welcome applications from everyone who meets the role criteria, regardless of age, gender, disability, race, religion or

sexual orientation.

The ICB is a registered Disability Confident

Employer. We welcome applications from disabled people and will shortlist suitable applicants who meet the essential criteria.

Employees formally notified that they are at risk

of redundancy within the organisation will receive priority consideration for

this vacancy if they meet the roles

essential requirements. This supports redeployment and helps

minimise compulsory redundancies.

Skills and Abilities

Essential

  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with ICS partners and Providers on difficult and controversial issues, and present complex and sensitive information to large and influential groups
  • Highlight difficult and controversial issues including performance and change to senior managers
  • Putting the long-term health, social care and well-being needs
  • of the population first (system first)
  • Working collaboratively with other leaders to achieve
  • excellence in everything we do in Bsol
  • Holding yourself and others to account for delivering better outcomes
  • Being inclusive, supportive and empowering at all times
  • Engaging and enabling those working towards the aims we have as a collective

Qualifications

Essential

  • Registered Healthcare Professional RGN, RMNH, RNLD, AHP
  • Educated to degree level or equivalent level of experience of supporting project/ programme delivery.
  • Knowledge of specialist areas including health and service redesign and improvement
  • Must have an understanding of the background to and aims of current healthcare policy
  • Have an appreciation of the relationship between the Department of Health, the ICB/ICS and individual provider and commissioning organisations

Desirable: - Patient Safety Specialist Training

Equality, Diversity and Inclusion

Essential: - A demonstrable understanding of equality, diversity and inclusion with evidence of personal impact in these areas

Personal Qualities

Essential

  • You conduct yourself in a caring and considerate manner at all times.
  • You are respectful to others and listen to others
  • You operate with openness and honesty and ensure you are approachable in conducting your role
  • Professionalism and understanding difference is key

Experience

Essential

  • Knowledge of specialist areas including health and service redesign acquired through degree or equivalent experience or training, plus project management knowledge to post graduate diploma level equivalent
  • Knowledge of Quality Improvement Methodology
  • In depth knowledge of Patient Safety Incident Response Framework (PSIRF) and its application

Desirable: - QSIR (Quality, Service Improvement & Redesign)

Autonomy

Essential

  • Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

15 October 2026

Last checked

19 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

BCI
Black Country Integrated Care Board

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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