Patient Facilitator
University Hospitals of Derby and Burton NHS Foundation Trust
Tamworth, B78 3NG
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
3 September 2026
3 days left
Job description
Patient Facilitator Role - Andrew Ward The Patient Facilitator role on Andrew Ward is an exciting and meaningful opportunity within the healthcare sec...
Main Duties of the Patient Facilitator - Andrew Ward Core Purpose
The Patient Facilitator supports the wellbeing, comfort, and experience of patients on Andrew Ward through meaningful interaction, therapeutic engagement, and compassionate communication.
Key Responsibilities - Distraction Interaction -- Provide patients with engaging activities such as conversation, art, games, sensory stimulation, and time in communal spaces to reduce boredom, anxiety, and isolation.
- Mealtime Support -- Assist patients during meal times by offering encouragement, ensuring they have appropriate support, and helping them access drinks throughout the day to maintain hydration and comfort.
- Patient Voice & Advocacy -- Ensure patients feel heard and valued during their hospital stay by listening to their concerns, preferences, and wishes, and communicating these to the wider multidisciplinary team.
- 'This Is Me' Documentation -- Support patients in completing their personal "This Is Me" documentation to help staff understand their background, preferences, routines, and individual needs.
- Family Liaison -- Communicate with families to understand and uphold patient wishes, ensuring relatives feel informed, involved, and reassured.
- Activity Planning -- Create and deliver activity days that bring variety, stimulation, and enjoyment to patients, helping break up long periods spent within the bay area
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts
- We see on average 4810 OP appointments a day.
- We are the 4thbusiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Experience & Knowledge
Essential
- Demonstrable experience of working with patients with dementia in the care setting
- Demonstrable knowledge with regards cognitive and social stimulation
- Demonstrable experience with working with members of the multi-disciplinary team
- To be able to demonstrate awareness of Trust Dementia Strategy
Desirable
- To have worked within a large team supporting patients and colleagues
Education, Training and Qualifications CPD Requirements
Essential
- Good level of secondary education
- To be able to demonstrate received training to an intermediate level of dementia awareness
- To be able to demonstrate an understanding with regards Safeguarding Vulnerable Adults; Mental Capacity and Deprivations of Liberty
Desirable
- NVQ Level II in Direct Care or Health, or ability to demonstrate an equivalent level of development
Skills and Ability
Essential
- To be able to demonstrate the ability to liaise with all members of the multi-disciplinary team
- To be able to demonstrate the ability to liaise with carers/relatives and patients and support and signpost as appropriate
- To be able to demonstrate the ability to provide clear and concise documentation in line with Trust Policy
- IT Literate
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
28 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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