Operations Manager
QE Facilities
Washington, NE37 3ES
Salary
£36,672
Contract
Permanent
Hours
Not specified
Closing date
10 September 2026
10 days left
Job description
To support the Director of Logistics and Deputy Head of Transport in the delivery of logistics services including transport and warehousing to NHS par...
Managing resource in a matrix fashion
Delivering continuous improvement by reviewing, refining and implementing processes
Ensuring the company's quality management system and the operation are aligned
Support integration of contracts, operations, people and processes to drive efficiency
An advocate for Logistics within the business and the group - supporting policy decisions and acting as a subject matter
expert.
Lead on health & safety matters
Support the Deputy Head of Logistics with integrating customers BAU processes to create a holistic service offering with
multiple users, capable of growth and managing varying demand with fixed resource.
Deliver service improvement and financial growth through a process of continuous improvement - identifying and exploiting
opportunities to remove waste whilst maintaining focus on delivering quality.
Manage a growing pharmacy delivery to home service with 9 operatives distributing medications via QE Facilities own fleet
and a third-party courier service.
Develop KPI reporting to ensure SLAs are met, and exceeded.
Work with staff and customers at all levels to ensure proper management of change
Have input into relevant policy and developing new training programmes in response to changes in policy.
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
Experience
Essential
- Proven experience in delivering operational improvements
- Demonstrable team management skills, including staff development, scheduling and deployment
Qualifications
Essential
- Full UK Driving Licence
Desirable
- CPC Qualification
- Emergency First Aid
- Professional qualification in logistics management
Knowledge and Skills
Essential
- Excellent leadership and management skills with the ability to motivate and inspire teams.
- IT literate with proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
Desirable
- Thorough understanding of RHA guidance and driving at work regulations
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
27 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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