Operations Lead - NENC Primary Care Collaborative

You will lead a small portfolio of projects

from idea through to delivery, help manage contracts and agreements, build

strong relationships with stakeholders across primary care and partner

organisations, and provide high-quality support to Board meetings. No two weeks

are likely to look exactly the same.

Hartlepool

& Stockton Health GP Federation

Stockton-on-Tees

office base. Some travel across the North East and North Cumbria will be

required. Some home working is possible.

Hours

Part time

between 21 and 25 hours per week. Flexible working considered.

In this new role you will focus on the following

Leading and coordinating a small

portfolio of projects, keeping delivery on track and making sure agreed actions

happen.

Managing and monitoring contracts,

service agreements and related documentation, including key milestones,

reporting and follow-up.

Building trusted relationships

with people across general practice, community pharmacy, dentistry, optometry

and the wider primary care family, as well as NHS, local authority, VCSE and

other partners.

Collaborative Board, including planning meetings, preparing clear papers and

agendas, taking accurate minutes and maintaining action logs.

Helping turn Board discussions and

priorities into practical plans, communications and delivery.

Producing concise reports,

briefings, presentations, spreadsheets and updates for a range of audiences.

Keeping good records, tracking

deadlines, risks, decisions and progress, and making sure people have the

information they need.

Spotting opportunities to improve

how the Collaborative works and bringing ideas, energy and practical solutions

to a developing role.

We are looking for someone who is comfortable working

with lots of different people and can quickly build credibility and positive

working relationships. You will be able to communicate clearly, keep on top

of detail and priorities, and work independently while knowing when to involve

others. You will be confident using Microsoft Office and digital tools, and

able to move comfortably between organising a Board meeting, progressing a

project, reviewing a contract and speaking with stakeholders.

Because this is a new role, we do not expect

everything to be fully formed from day one. We want someone who is curious,

flexible and willing to learn, share and adapt as the Collaborative develops.

You will need to be happy working in an environment where priorities can evolve

and where a sensible, practical approach matters.

You do not need to know

everything about the NHS or primary care when you arrive, but an understanding

of health and care would be useful. More important is your ability to organise,

communicate, build relationships and get things done. We will provide a

supportive working environment and the opportunity to learn and grow with the

role.

This description is intended as a guide rather than

an exhaustive list of requirements. The role will develop as the NENC Primary

Care Collaborative develops too.

Come and talk to us!

At Hartlepool and Stockton Health GP Federation our guiding aim is to improve the health and wellbeing of local people. Relationships are key to everything we do and by working with our practice members and their Primary Care Networks, as well as other local partners, we strive to provide excellent services that help people to live their best lives.

The post will be employed and hosted by H&SH, but your day-to-day focus will be supporting the work of the Collaborative and its Board.

Experience