Operations Director Families and Clinical Support Services Division

As the Director of Operations you will lead the day to day operational management of the Division, ensuring it meets the needs of our patients, and achieves set and agreed standards, financial targets and levels of performance. You will be responsible to assure performance in quality, operational standards and delivery by providing and ensuring robust and visible leadership to operational teams, ensuring safe, high quality and efficient service delivery. You will also seek, share and drive opportunities to deliver operational performance and transformational improvement, contributing to the overall success of the Division.

The successful individual will be an astute, driven, flexible and determined individual who has a proven history of successful relationship building in order to deliver our strategy. You will have a strong track record of delivery and be considered inspirational and engaging by both staff and external partners.

Here at Hampshire Hospitals NHS Foundation Trust, we believe in giving our divisional leaders autonomy to run their business thus allowing you to create a highly successful division with the ability to deliver an excellent, innovative service as well as high quality financial and target performance.

This is an exciting time to join the organisation and we are interested in speaking to candidates experienced in service delivery, performance and operations within the NHS.

This pivotal role is designed for an exceptional and inspirational leader with a passion for delivering outstanding, patient-centred care across a diverse portfolio of family, diagnostic and clinical support services. As Hampshire Hospitals NHS Foundation Trust continues its journey of transformation and improvement, the Operations Director for FCSS will play a critical role in shaping future service delivery, improving patient outcomes and ensuring the long-term sustainability of care.

The Operations Director is a senior member of the Trust Management Team and, alongside the Divisional Medical Director and Divisional Chief Nurse, forms the triumvirate leadership team for FCSS. The post holder will provide visible, values-led leadership and will be responsible for the Divisions strategic direction, operational performance, financial stewardship and transformation agenda.

The post holder will hold responsibility for the delivery of safe, effective, responsive, and financially sustainable services across the FCSS portfolio. This includes womens health, maternity, child health, pathology, radiology, pharmacy, therapies, outpatients, private patients andthe mortuary service.

Working closely with clinical leaders, corporate colleagues and system partners, the Operations Director will lead the development and implementation of service models that improve access, reduce variation, enhance productivity and deliver better outcomes. The role will require strong management of interdependent services whose performance affects pathways across the whole Trust.

The Operations Director will champion a culture of continuous improvement, accountability, inclusion and excellence, empowering multidisciplinary teams while ensuring that FCSS contributes fully to the Trusts strategic objectives, operational delivery, financial sustainability and long-term clinical strategy.

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contact Southern Housing on 02080 360017

Training and Qualifications

Experience and Knowledge

Sills & Ability

Essential: - Evidence of strong analytical and problem-solving abilities; - Effective leadership skills

Other role specific requirements

Essential: - Proactive and forward-thinking; - Creative and innovative approach