Operation Manager/Assistant Manager GP Practice
Primary Care Management Solutions Ltd
HIGH WYCOMBE, HP13 5DN
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
30 September 2026
30 days left
Job description
Chiltern House Medical Centre is seeking an experienced Operations Manager / Assistant Manager to join the team on a permanent, full-time basis. The p...
- Oversee the day-to-day operations of the practice
- Lead and support the reception and administrative teams
- Ensure high standards of patient care, confidentiality, and service delivery
- Manage and optimize daily workflows using EMIS
- Work collaboratively with the practice leadership team to maintain operational continuity and efficiency
- Support staff performance, training, and effective team working
- Identify opportunities to improve processes and overall practice efficiency
- Assist with the implementation and monitoring of practice policies and procedures
- Respond to operational issues and ensure they are resolved promptly and effectively
- Oversee the day-to-day operations of the practice, supporting the Business Manager and ensuring staff meet their responsibilities. Provide leadership, line management, appraisals, recruitment, induction, training, and absence management for reception and administrative staff.
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Act as HR lead, ensuring compliance with policies and procedures, maintaining training and appraisal records, managing DBS checks, annual leave via TeamNet, and supporting staff development.
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Manage the clinical system and IT processes, including user access and security for EMIS Web. Support staff with searches, audits, templates, rotas, and resolve local IT issues.
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Lead governance and operational compliance, including significant events, audits, complaints management, risk management, health and safety, fire safety, COSHH, PAT testing, legionella, and waste management.
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Oversee premises, assets, insurance reports, smart card sponsorship, PPG meetings, and liaise with external stakeholders, deputising for the Business Manager when required.
No canvassing or recruitment agencies.
Chiltern House Medical Centre is a GP surgery providing high-quality, patient-centred primary care services to the local community. The practice is committed to delivering safe, efficient and accessible healthcare while maintaining a welcoming and supportive environment for both patients and staff. The team works collaboratively to ensure the smooth running of day-to-day services and to continuously improve the quality and efficiency of care provided.
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
- Leadership and / or Management Qualification
Desirable
- AMSPAR Qualification
Experience
Essential
- Experience working with the general public
- Experience working in a healthcare setting
- Relevant health and safety experience
- Experience in performance management, including appraisal writing, staff development, and disciplinary procedures
- Experience in workforce planning.
Desirable
- Experience in leading multidisciplinary teams
- NHS / Primary Care General Practice experience
- Experience in producing agendas and minutes for meetings
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
21 August 2026
Last checked
25 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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