OneEPR Business Change Analyst

• Enhance patient care by empowering clinicians, providing them with the right information at the right time and in the right place
• Improved continuity of care for many of our patients who receive treatment at more than one Trust
• Provide a single source of truth, making sharing information across pathways much simpler
• Maximise efficient working and reduce errors when making decisions
• Allow significantly greater clinical information-sharing with our partners in primary care, community care, mental health and ambulance
• Enable integration of acute services across the four Trusts.

• Analyse data collected to compile necessary reports and measure benefits affected by change.
• Stakeholder mapping and assess change readiness
• Deliver reports/updates at project meeting to provide governance and assurance to programme and project boards
• Empowering users to drive system optimisation and own the change through a culture of positive change
• Support and coach service leads and operational managers
• Communications & Engagement plan for each project
• Maintain benefits realisation plan and log
• Integrate change management activities into project plan
• Manage business change improve existing processes and meet strategic objectives
• Identify and manage anticipated resistance
• Support stakeholders when clinical priorities conflict with project delivery
• Current state process mapping review and sign off
• Future state mapping and sign off
• Support with development of benefit management toolkit
• Setting up communications resources workshops, presentations, visiting workplaces.
• Benefits identification and realisation within project
• Deliver Change Management awareness materials (videos, slide-decks, live presentations)
• Deputise for the Programme Manager where required.

Essential

• Degree level qualification or equivalent experience required.
• Full understanding of operational administrative and clinical processes and procedures across relevant service areas gained from experience in a clinical or operational management role.
• Change management certification or designation desired, ideally from a clinical environment.

Desirable

• Change management certification or designation desired.

Essential

• Previous experience of substantial change management.
• Familiarity with project management approaches, tools and phases of the project lifecycle.
• Experience with large-scale organisational change efforts.
• Experience and knowledge of change management principles, methodologies and tools.

Essential

• A solid understanding of how people go through a change and the change process.
• Experience and knowledge of change management principles, methodologies and tools.
• Exceptional communication skills, both written and verbal.
• Excellent active listening skills.
• Ability to clearly articulate messages to a variety of audiences.
• Ability to establish and maintain strong relationships.
• Ability to influence others and move toward a common vision or goal.
• Flexible and adaptable; able to work in ambiguous situations.
• Resilient and tenacious with a propensity to persevere.
• Forward looking with a holistic approach.
• Organized with a natural inclination for planning strategy and tactics.
• Problem solving and root cause identification skills.
• Able to work effectively at all levels in an organization.
• Must be a team player and able to work collaboratively with and through others.
• Acute business acumen and understanding of organisational issues and challenges.