Office Clerk
Betsi Cadwaladr University Health Board
Bodelwyddan, LL18 5UJ
Salary
£26,300
Contract
Permanent
Hours
Not specified
Closing date
2 September 2026
2 days left
Job description
Working in a highly pressurised environment to provide a professional, efficient and effective administrative service for the Department. Using initia...
- To obtain case notes for the Department on a timely basis from various locations on Glan Clwyd's site, including the Medical Record's Department.
- Organise clinic letters and distribute them to relevant GP surgeries.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Qualifications
Essential
- Good standard of general education
- NVQ 2 or equivalent
Desirable
- Knowledge of WPAS/ Hospital administration systems
Experience
Essential
- Experience within an office environment involving customer service
- Knowledge of Data Protection Act
- Awareness of Patient Confidentiality
Desirable
- Ability to use a variety of computer databases.RADIS, TPATH, PAS and Microsoft office packages
- Previous medical records or hospital based clerical experience
Skills
Essential
- Proven communication skills
- Computer Literate
- Able to meet tight deadlines and able to prioritise workload
- Frequent and prolonged use of VDU's
- Frequent and prolonged use of telephones
- Excellent communication and organisational skills, with the ability to demonstrate initiative in response to demands of the workload
Knowledge
Essential
- Awareness of local/National Waiting List Management Policy and knowledge of Waiting times
- Understanding of the reporting structure in terms of supervision
Desirable
- Understanding the aims and objectives of the Modernisation Agenda
Personal Qualities
Essential
- Ability to work as part of a multi-disciplinary team
- Excellent communication skills (written, verbal and telephone)
- Ability to remain calm when patients are aggressive and abusive
- Ability to overcome language and communication barriers
- Ability to work well in a highly pressurised target driven environment
- Ability to prioritise own work load, self motivated, diplomatic, calm and positive
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
21 August 2026
Last checked
25 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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