NHSCloses in 13 days

N&W CYPHS Administrator

East of England Community Health and Care NHS Trust (Cambridge)

Norwich, NR2 6AU

Salary

£25,760 to £27,476

Contract

Permanent

Hours

Not specified

Closing date

13 September 2026

13 days left

Job description

Norfolk & Waveney Children & Young People's Health Services are seeking an Administrator to join our 0-19 Healthy Child Service team of Administrators...

The successful candidate will -

Have strong organisational and time-management skills.Have excellent communication and interpersonal abilities.Be proficient in Microsoft Office and have confidence with digital systems.Have a proactive approach and an ability to work independently as well as part of a team.Manage day-to-day administrative tasks, including data entry, managing appointment booking, and supporting members of the leadership team.

Provide administrative support to the leadership team by providing diary management, arranging meetings, assisting with preparation of presentations and training materials, sending communications to colleagues within the service and locality, filing, photocopying and other general administrative duties.

Administering meetings , including preparing agendas and papers and taking actions, notes or minutes.

Assisting with HR administration for the leadership team by using a variety of electronic methods including - maintaining records of annual leave, monitoring mandatory training compliance.

Have a full comprehensive knowledge of all electronic systems, including ESR, ESR manager self service, Health Roster, Loop, Datix, Oracle, Electronic P files. This list is not exhaustive.

Supporting duty workers, including sending letters to service users, updating S1 records, actioning tasks, sending text reminders, etc.

Booking of all contacts in line with performance timescales.

Answering telephone calls and responding appropriately.

Administration of S1 units across the county including scanning documents onto S1 records, monitoring tasks, setting up rotas, electronically attaching documents to service user records etc.

Monitoring and ordering of stock and other items as required.

Taking calls from clinicians at the end of the day in line with the lone working policy.

Completing other routine administration tasks as requested such as scanning, photocopying, coordinating the calibration of scales and other equipment, etc.

Uploading FFT data to IQVIA.

Booking venues for meetings and service delivery when required.

Booking interpreters.

Support the Single Point of Access and other services where required.

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.There's one reason why our services are outstanding - and that's our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey.If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Qualifications and Training

Essential

  • GCSE English and Maths Grade C and above or equivalent qualification
  • NVQ level 3 or equivalent experience

Knowledge & Skills

Essential

  • Excellent communication and interpersonal skills
  • Effectively priorities and co-ordinates own work and the work of others
  • Wide knowledge of office procedures
  • Ability to use Microsoft Office packages such as Word, Outlook, Excel and PowerPoint.
  • Excellent time management skills
  • Understands the principle of confidentiality

Experience

Essential

  • Experience within an administrative role
  • Demonstrates understanding of safeguarding issues
  • Accepts responsibility and accountability for own work and can define the responsibilities of others
  • Aware of the range of emotions in self and others

Desirable

  • Experience of working within children's services or in an NHS environment
  • Experience of using Systm 1

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

28 August 2026

Last checked

31 August 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

EOE
East of England Community Health and Care NHS Trust (Cambridge)

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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