North Nottinghamshire Wheelchair Service B7 OT/PT

Providing clinical leadership and expertise to the wheelchair services, working closely with service users, their families and carers and the multi-disciplinary teams supporting service users.

Supervise other members of the team up to Band 6 level.

Work

as an autonomous practitioner, managing a caseload including complex service

users.

Demonstrate

clinical competence, effectiveness and best practice in all areas of clinical

service delivery, including -

Triage.

Duty activities.

Clinical interventions, including assessment

of mobility, posture and pressure care needs, prescription, review, and

handover/set up of prescribed equipment, demonstrating evidence of service

user involvement and collaboration in care planning.

Documentation, ensuring compliance with agreed

record keeping systems and standards.

Caseload management.

Use of outcome measures.

Medical device management.

Take

responsibility for maintaining safe clinic environments.

Safeguard children, young people and vulnerable adults

with whom the service comes into contact.

Carry

out physical/postural assessments and interventions which may involve

kneeling, squatting, crouching, bending, twisting and maintaining static or

awkward postures for short periods of time.

Lift,

carry or adjust wheelchairs and other equipment, potentially several times a

day on a daily basis.

To manage a highly specialist caseload within the Wheelchair Service working with children and

adults who have complex health, mobility, postural and social needs. The post holder will be

based at the Wheelchair Service centres but will travel, as necessary, to other locations. This may

include schools, hospitals, care homes and/or service users homes. There may be a need for

occasional travel to other Ross Care sites.

The Wheelchair Service provided by Ross Care, on behalf of the NHS ICB, has a responsibility to

ensure that all eligible service users receive the wheelchair equipment they require to meet their

clinical mobility needs as assessed by the clinical team.

The post holder will support the delivery

of a safe, caring, responsive, effective and well-led Wheelchair Service by -

Providing clinical input to the Wheelchair Service, working closely with service users, their

families and carers and the multi-disciplinary teams supporting service users.

Working under the direction of the Clinical Lead to achieve contractual standards of

performance and excellent customer service.

Provide supervision and leadership to junior staff members.

Developing and maintaining links with other relevant services and organisations.

Developing and maintaining links with hard to reach sectors of the local community

through close liaison with referrers, particularly local therapists.

Management and Communication -

Work positively with colleagues to maintain effective relationships within the team and

with services such as the repair and maintenance services, actively promoting collaboration

at all levels.

Report to and work collaboratively with the Clinical Lead, demonstrating an understanding

of demand and capacity and efficient ways of working, to ensure provision of an effective

clinical service that meets contractual obligations within the eligibility criteria and available

budget.

Cover duties for Clinical Lead when necessary.

Under direction of the Clinical Lead to participate in the leadership of the clinical team and

service.

Under the direction of the Clinical Lead, participate in the monitoring of performance and

management of the local clinical service.

Conduct clinical supervision of junior team members as directed by the Clinical Lead to

meet HCPC registration requirements and provide opportunities for reflecting on clinical

practice and professional development.

Identify areas for service development, lead projects and participate in implementing

developments.

Support development/review of policies and standard operating procedures.

Arrange, co-ordinate and attend clinics in community/school settings.

Communicate effectively with service user groups and with other stakeholders (e.g. service

users and their families, health professionals in community or hospital settings, statutory,

voluntary and charitable organisations) to facilitate joint working, where appropriate,

attending and leading meetings as requested by the Clinical Lead.

Facilitate sensitive discussion of contentious outcomes with service users, carers, relatives,

Wheelchair Service staff and other professional colleagues.

Facilitate effective communication with service users who have communication difficulties

of any kind.

At all times, comply with controls assurance standards for wheelchairs.

Identify and report any areas of concern to service and senior managers.

Contribute to reviews and evaluations of existing and new equipment.

Clinical -

Work as a senior autonomous practitioner, managing a caseload of highly complex service

users.

Demonstrate clinical competence, effectiveness and best practice in all areas of clinical

service delivery -

Triage, Duty activities,

Clinical interventions including assessment of mobility, posture and pressure care

needs, prescription, review, handover and set up of prescribed equipment,

demonstrating evidence of service user involvement and collaboration in care

planning.

Documentation, ensuring compliance with agreed record keeping systems and

standards.

Caseload management. Use of outcome measures. Medical device management.

Ensure that Personal Wheelchair Budgets (PWB) are offered to eligible service users.

Ensure that Outcome measures are implemented in assessments, working with the service

user to achieve their desired outcomes, including MDT collaborative working where

appropriate.

Take responsibility for maintaining safe clinic environments.

Safeguard children, young people and vulnerable adults with whom the service comes into

contact, through strict adherence to Ross Care safeguarding procedures and guidelines.

Understand and demonstrate knowledge of statutory obligations under the Mental

Capacity Act in relation to capacity and consent. Following best practice guidelines.

Physical -

Carry out physical and postural assessments and interventions which may involve kneeling,

squatting, crouching, bending, twisting and maintaining static or awkward postures for

short periods of time.

Assist service users to transfer from surface to surface by the safest means, using any

appropriate equipment.

Lift, carry or adjust wheelchairs and other equipment, potentially several times a day on a

daily basis, e.g. into and out of storage areas, into and out of vehicles.

Attend moving and handling training and comply with Ross Care policies for moving and

handling, at all times.

Be exposed to unpleasant working conditions, environments or weather conditions, e.g.

sweat, bodily fluids, unhygienic surroundings, smoke filled rooms, cramped conditions.

May be exposed to verbal, or occasional physical aggression.

Spend extended periods at computer or laptop.

Drive on a regular basis, coping with busy and adverse driving conditions.

Educational -

Provide training, instruction and demonstrations and advice to service users and their

carers, supporting the development of written and online resources.

Provide training, instruction, demonstrations and advice to other therapists, as

appropriate, including opportunities for shadowing and supervised activities.

Support the development and delivery of internal and external training programmes.

Comply with Ross Care arrangements for continued professional development.

Attend appropriate health and safety and other mandatory training in accordance with

Ross Care policies.

Support the provision of structured training opportunities, including apprenticeships and

student placements.

Professional -

Adhere to relevant professional standards of practice, conduct and ethics.

Work as a senior practitioner and be accountable for own clinical practice and the

supervision of others.

Maintain and develop own clinical competence and knowledge, including knowledge and

management of mobility and postural support equipment, through clinical supervision,

reflective practice, training and membership of special interest groups, recording this in line

with HCPC requirements.

Take responsibility for personal and service development against organisational objectives.

Complete necessary risk assessments and risk management for all aspects of practice,

including equipment provision, moving and handling, infection control etc.

Quality and Governance

Ensure statutory and mandatory training is up to date.

Ensure evidence-based practice at all times to comply with ongoing registration and clinical

governance requirements.

Participate in audit activities under the direction of the Clinical Lead.

Take responsibility for own role in meeting quality expectations, as set out by Ross Care,

professional clinical standards, and Darzi (2012) -

Ross Care provide clinically lead, high-quality wheelchair services on behalf of the NHS. Our friendly teams include OTs, Physiotherapists and Rehabilitation Engineers, providing services for all age ranges.

We operate across 40 regions in England and Wales, supporting over 400,000 wheelchair users each year and covering 45% of the population. We take great pride in the role we play in making a real difference in the lives of those who matter most - our patients and their families.

Culture and Values

Ross Care are a values-led organisation where people come first and whilst demand can often be high, our commitment to delivering high-quality care never wavers.

We foster an environment where every team member is included, supported and empowered to contribute ideas and shape how we deliver services.

Career Development and Support

We provide a mature career pathway designed to help you grow with us and clinical supervision and CPD opportunities are embedded at all levels. We offer opportunity, structure, encouragement and excellent line management support.

We offer a wide range of learning opportunities, including apprenticeships and training programmes. Many of our team members progress into new roles within the organisation, thanks to our strong grow your own culture.

Our Commitment to Sustainability

We take our environmental responsibilities seriously - tracking our carbon footprint, setting measurable targets, and continuously seeking new ways to reduce environmental impact.

Qualifications

Experience

Additional