Non Emergency Patient Transport Services Person - Reserve Pool

West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed.

Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.

We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application. You can also contact the Recruitment Team via email at recruitment@wmas.nhs.uk if you wish to have a confidential discussion. We use this information, with your permission, to ensure you are fully supported during the recruitment process.

The Trust is proud to hold the Silver Award for a Dyslexia Friendly workplace and are committed to supporting our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

Carry out required vehicle and equipment

checks.

Be prepared to work flexibly to ensure patients are moved in a timely,

safe and dignified manner

Work within Contract Specific Quality Standards and ensure a high level

of customer care (These standards vary from contract to contract and will be

available at your base)

Ensure effective communication with the Control Centre, by telephone or

electronic means

Transfer patients using equipment and

skills specific to individual needs

Provide effective care to patients,

appropriate to their requirements using available equipment.

Transport patients safely and

considerately this will include pre-planned and ad-hoc journeys.

Ensure patients have a safe, smooth

journey, complying with all relevant traffic legislation and driving with

consideration for other road users.

Maintain full and accurate records and

reports, including Patient Transport Records, Accident Reports, and Incident

Reports etc. These may be both paper and electronic.

Ensure vehicles and equipment are kept

in states of cleanliness and readiness.

Undertake required training to maintain

acceptable standards and quality of care.

Maintain a current valid driving licence.

Adhere to corporate Instructions and

Policies, Operational Instructions, Clinical Protocols, Quality Procedures and

other verbal or written instructions.

Perform other tasks in keeping with the post as required by supervisory

staff and managers.

The above are

the core duties and responsibilities. There may be other duties that are

required for individual contracts. These will be explained at interview

If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both

Where a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check.

The cost of an enhanced check is £55.76 and is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.

We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues.

Base Location

Desirable: - Please state in words the location(s) you wish to be considered for (Wolverhampton, Gravelly or Sandwell)

Qualifications

Experience

Visa Status

Essential: - Must be able to work in the UK without the need for a Visa or Sponsorship

Skills and Knowledge

Essential: - Good communication skills both verbally & in writing; - Full UK manual driving licence showing no more than 3 penalty points