Mortality & Clinical Harm Manager

• Lead the operational coordination of the Trust's Child Death Review process.
• Support the oversight and quality assurance of mortality review processes, including Structured Judgement Reviews and related governance activity.
• Analyse and report on mortality and child death review data to identify learning, themes and opportunities for improvement.
• Support compliance with national guidance, statutory requirements and local governance processes.
• Work collaboratively with clinical teams, governance leads and external partner organisations to improve patient safety and organisational learning.
• The role requires regular communication with staff at all levels of the organisation and with external organisations, frequently involving highly sensitive and confidential information.
• Line manage and support ongoing development within the Mortality and Clinical Harm Team.

Essential

• Demonstrable experience of working in a complex, fast-paced environment across organisational boundaries.
• Demonstrable experience of coordinating complex processes involving multiple stakeholders.
• Demonstrable experience of using NHS information systems and incident management systems.
• Demonstrable experience of governance, compliance and assurance processes within a large and complex organisation.
• Demonstrable experience of analysing, interpreting and presenting data and information to support decision-making and quality improvement.
• Demonstrable experience of working with databases, digital systems and reporting tools.
• Understanding of patient safety, governance and quality improvement methodologies.
• Proven ability to review complex information from multiple sources and apply systematic decision-making.

Desirable

• Demonstrable experience of working within the NHS
• Demonstrable experience of coordinating multi-agency meetings and review processes.
• Demonstrable experience of Board, Committee or governance reporting.
• Knowledge of national Child Death Review statutory guidance and Child Death Overview Panel processes.
• Knowledge of healthcare regulation and wider patient safety systems.

Essential

• Excellent written, verbal and presentation skills.
• Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint.
• Proven ability to communicate complex and sensitive information effectively and appropriately to a wide range of audiences.
• Excellent organisational skills with proven ability to prioritise competing demands and work to tight deadlines.
• Proven ability to build and maintain effective working relationships with staff at all levels and external partner organisations.
• Strong analytical and problem-solving skills with the ability to identify themes, trends and improvement opportunities.
• Proven ability to interpret, critically analyse and present complex information.
• Proven ability to produce high-quality reports, briefing papers and presentations.
• High level of accuracy and attention to detail.
• Proven ability to deal appropriately with confidential and highly sensitive and distressing information.

Essential

• Educated to degree level in a relevant subject or equivalent level of knowledge and demonstrable experience gained through working at a similar level in a related field.
• Thorough knowledge of administrative procedures, governance processes and specialist software packages acquired through demonstrable experience or formal training.
• Evidence of continuing professional development.