Medicines Optimisation Technician

• Assist in the delivery of the business Prescribing and Medicines Management Plan and the delivery of patient services as determined by Practice policy and local and national guidance.
• Recognise and work within own competencies using own judgement, resourcefulness and common sense.
• Assist in the delivery of a robust and safe system for prescribing repeat medications.
• Promotion of electronic repeat dispensing and online ordering
• Adhere to repeat prescribing policy, ensuring necessary clinical reviews and monitoring are conducted at appropriate intervals.
• Undertake medicine reconciliation to ensure all repeat medications are accurate, maintained up-to-date and are synchronised on the clinical system.
• Effectively communicate with pharmacy colleagues in other sectors to promote best care for patients in relation to medicines management
• Support the Medicines Optimisation Manager and the team in training student technicians, medicines optimisation assistants, and allied healthcare professionals
• Support the development and implementation of Standard Operating Procedures
• Discuss medication with patients and counsel patients on the correct use and care of their medicines
• Identify and report problems in administration of medicines such as medicine interactions and other physical factors that may affect patient compliance.
• Liaise with Clinical Pharmacists, GPs and Independent Non-Medical Prescribers about prescriptions to ensure accuracy and prevent risk.
• Ensure that all errors and near misses are logged in accordance with the companys procedures and undertake any activity necessary to rectify or prevent errors.
• Support the work of the practice based Medicines Management and Prescribing Team, in order to maximise cost-effective prescribing and to improve the quality of patient care.
• Support local care homes in the ordering and management of repeat prescriptions for their residents, ensuring medicines optimisation is provided for vulnerable patients.
• Be able to support the dispensing team with the dispensing and checking of prescriptions.
• Occasional contact with patients/customers either face to face or over the telephone.
• Support the Medicines Optimisation Manager with the development of technician lead, patient facing clinics.
• Promote high quality, cost effective and evidence based use of medicines within the practice.
• Assist in the safe and appropriate storage of medicines.
• Participate in education and training for staff, carers and patients on medicines management issues.
• Keep up-to-date with current pharmacy practice, new drugs and their uses for the purpose of continuing professional development.
• Maintain accurate and complete records in accordance with data protection principles to ensure patient confidentiality.
• Advise and assist with all the above as required for Haxby Groups other associated businesses.

Essential

• Pharmacy Services/NVQ level 3 or equivalent.
• Registered Pharmacy Technician with GPhC.
• An excellent standard of written and verbal English.
• Numerate.
• Excellent customer service skills.
• Good administrative and organisational skills.
• IT literate.
• Understand and observe strict confidentiality.

Desirable

• Pharmacy practice or equivalent clinical experience.
• Experience of SystmOne.
• Experience with office machinery.

Essential

• Able to undertake the requirements of the post.

Desirable

• Reliable.
• Flexible.
• Excellent attendance record.

Essential

• Pay attention to detail.
• Good communication (written and verbal).
• Work well under pressure.
• Excellent team working skills.
• Trustworthy.
• Ability to work effectively to deadlines.
• Able to work unsupervised.
• Able to use own initiative.
• Be self-motivated.
• Able to listen and empathise.
• Enthusiastic.
• Commitment to personal development.
• Hard working and willing.
• Flexible and adaptable, able to work according to changing need.

Essential

• Able to work at the desired times.
• Flexibility of hours for cover.
• Non-smoker.
• Good sickness record.

Desirable

• Car driver/clean licence.