Medicine Counter Assistant

The successful candidate will use excellent customer service skills to greet customers, hospital staff and service users both at the reception counter and via the telephone. They will accurately receive prescriptions into the pharmacy, and correctly receive payment for prescriptions and other items using the till.

THE SUCCESSFUL CANDIDATE MUST BE ABLE TO WORK THE REQUIRED HOURS ON A FLEXIBLE SHIFT PATTERN COVERING THE PHARMACY OPENING HOURS.

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Knowledge and Skills

Qualifications and Training

Desirable: - GCSE's A-C (Maths & English) or equivalent qualification or experience

Experience

Essential: - Previous experience in customer service