Medical Secretary, Plastic's Department
University Hospitals Coventry and Warwickshire NHS Trust
Coventry, CV2 2DXView on map(opens Google Maps in a new tab)
Salary
£28,392 to £31,157
Contract
Permanent
Hours
Not specified
Closing date
18 October 2026
19 days leftJob description
To provide a specialised, comprehensive and confidential clinical administration and secretarial service to Plastic Surgery Consultants and their team...
- Provide full secretarial support to consultants and ensure all clinical documentation is up to date
- Accurately type and format clinical letters, reports and general correspondence to a high standard within agreed timescales.
- Demonstrate a strong working knowledge of the required structure and layout of clinical letters, ensuring all correspondence meet Trust standards.
- Use MModal transcribe software to understand complex medical terminology accurately.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Qualifications
Essential
- ECDL or equivalent.
- NVQ3 in Administration or equivalent.
- RSA/OCR III or equivalent typing/word
- Processing including audio typing.
- Key Skills level 2 Literacy or equivalent.
- GCSE Grade B/5 or above in English (or equivalent qualification), demonstrating a high standard of written and spoken English
Desirable: - oAdditional training in medical terminology. oEvidence of continuing professional development
Experience
Essential
- Experience at Secretary level or trainee.
- Experience of managing complex workloads and resolving work-related issues independently.
- Decision making and resolving complex work-related issues.
Desirable: - oExperience in software MModal oElectronic Patient Records (EPR) oPrevious NHS experience.
Knowledge
Essential
- Thorough working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.
- Excellent understanding of general office procedures and administrative systems.
- Understanding of confidentiality, data protection and information governance.
Desirable: - oAwareness of current issues within the NHS o31/62 Cancer Targets oKnowledge of the Patient Referral Pathway (RTT)
Skills
Essential
- Excellent organisational and time management skills
- Advanced typing and audio typing skills with high accuracy Strong understanding of clinical letter layout
- Excellent verbal and written communication skills.
- Sound decision-making skills and ability to use initiative. Ability to prioritise workload effectively in a high-pressure environment.
- Ability to supervise and support administrative staff on a day-to-day basis.
- Strong interpersonal skills with the ability to influence and persuade appropriately.
- Ability to demonstrate tact, sensitivity and empathy when dealing with patients and relatives.
- Ability to manage difficult or distressing situations calmly and professionally.
- Excellent attention to detail and accuracy.
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below)
- Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
29 September 2026
Last checked
29 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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