Medical Secretary
Marton Medical Practice
Blackpool, FY3 9ESView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
18 October 2026
13 days leftJob description
Due to retirement of our long serving Medical Secretary we are recruiting for a 20 hour per week position 1pm -5pm Monday to Friday The successful can...
The General Practice Medical Secretary performs a complex and rewarding job in a busy and dynamic environment. They are committed to the role and work effectively as a team.
The ideal candidate will be a team player, have excellent secretarial/audio typing skills, the ability to deal with patients in a professional and friendly manner, the ability to process complex information quickly and accurately in a busy working environment and to contribute positively to the success of the team.
To provide and maintain a high
standard of administrative services for colleagues and patients in General
Practice offering a helpful, friendly and confidential secretarial service
Receive telephone calls and electronic
mail and take appropriate action as per practice protocols. Mail handling,
preparation and distribution following practice protocols. Manage referrals via ERS. Prepare records or extracts as necessary via iGPR
Confidentiality of information gained at
work must be preserved at all times. General Data Protection Regulations must
be adhered to.
Identify
personal development and training needs in conjunction with the manager.
Support
others with their training and development needs.
To participate in continuing education
and maintain a contemporary level of professional knowledge and skills in line
with practice requirements.
PERSONNEL
Co-operation with the practice to
ensure all members of the team adheres to statutory regulations/policies and
codes of practice and departments safety rules.
Marton Medical Practice is a friendly and very busy General
Practice based within Whitegate Health Centre in Blackpool.
We have a full compliment of health and administrative professionals working together to promote the health and wellbeing of our patient population and that of our team.
Applications are welcome from those with good secretarial skills, good typing and audio typing abilities
If you're willing to work hard and commit to the role, and our team, you will be supported to succeed.
Knowledge and Skills
Essential
- Good written and verbal communication skills
- Good telephone manner and skills
- Attention to detail
- Good organisational skills
- Computer literate
- Effective time management and the ability to prioritise
- Ability to work as part of a team and liaise with other professionals
- Diplomatic
- You will need to portray a professional outlook to inspire confidence in service users
- Committed to self-development to meet the requirements of the role.
- Knowledge of Data Protection and GDPR
Desirable: - Familiar with EMIS Web computer system; - Able to support other team members; - Clinical coding
Personal Attributes
Essential
- A good sense of responsibility
- Conscientious
- Commitment to continuing professional development
- Neat and professional appearance
- Flexibility in working arrangements
- Adaptable to changes in working environment and practices
- Ability to remain composed and professionally effective in all circumstances
- Consideration and discretion in sensitive patient situations
- To use a VDU for significant amounts of time
Desirable: - Ability to handle conflict appropriately; - Able to show initiative
Qualifications
Essential: - Typing/ Keyboard skills
Desirable
- Touch typing skills
- GCSE Mathematics and English Language grade C or above (grade 4 or above from 2018)
- 5 GCSEs including Mathematics and English Language grade C or above
Experience
Essential
- Experience of administrative duties
- Excellent communication skills and effective in communicating and understanding patient needs.
- Competent in the use of MS Office and Outlook.
- Ability to onboard secretarial IT systems including Lexacom and ERS
- Problem solver with the ability to process information accurately and effectively, interpreting data as required. Ability to use own initiative, discretion, and sensitivity
- Clinical IT system user skills and the ability to record accurate notes
- Understanding of safeguarding adults and children
- Experience of ERS referrals
- Demonstrate personal accountability, emotional resilience and ability to work well under pressure
- Excellent typing and audio typing skills
- Adaptable and quick learner
Desirable
- Experience of EMIS and DocMan systems
- Experience of working in a healthcare setting as a medical secretary
- Experience of sending medical records via iGPR
- Knowledge of and ability to work to key policies and procedures
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
5 October 2026
Last checked
5 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Similar roles
Explore related