Medical Records Administrator : Docman Workflow & Clinical Coding

To process, clinically code and manage incoming patient correspondence using Docman and EMIS Web, including hospital letters, discharge summaries and clinical reports. Ensure accurate SNOMED CT coding, timely filing and appropriate allocation of documents to clinicians. Identify and escalate correspondence requiring clinical review, maintain accurate patient records and manage document workflows efficiently in line with practice protocols and confidentiality requirements.

We are looking for an experienced and organised Clinical Correspondence Administrator to join our team at Station Street Surgery and St Nicolas Medical Centre.

The role involves processing incoming hospital letters, discharge summaries and clinical correspondence using Docman and EMIS Web, accurately recording relevant information using SNOMED CT codes, maintaining patient records and ensuring documents are filed or allocated to the appropriate clinician. The successful candidate must be able to recognise and promptly escalate correspondence requiring clinical review, following agreed practice protocols.

Applicants should have previous GP practice experience, preferably with Docman, EMIS Web, clinical coding and medical terminology. Excellent attention to detail, time management, confidentiality and the ability to work independently are essential.

We offer a friendly, supportive working environment with opportunities for professional development. Previous experience in GP Docman workflow and clinical coding is highly desirable.

Station Street Surgery in Atherstone and St Nicolas Medical Centre in Nuneaton are two established NHS GP practices providing comprehensive primary care services to approximately 10,000 patients across Warwickshire.

We are a friendly, supportive and forward-thinking team of GPs, nurses, pharmacists and administrative professionals, committed to delivering high-quality, patient-centred care.

We are continually developing our services, embracing digital technology and improving our clinical and administrative processes to provide efficient, safe and accessible healthcare for our local communities.

Previous Docman Handling experience

Desirable: - Desirable: Experience independently processing and coding hospital correspondence, discharge summaries and managing Docman workflows within a GP practice.