Medical Receptionist/Care Navigator
Longlevens Surgery
Gloucester, GL2 0AJ
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
6 September 2026
6 days left
Job description
We are looking for an enthusiastic, compassionate and organised Care Navigator to join our primary care team. As a Care Navigator, you will play an im...
- Greeting our patients when they arrive and assisting with enquiries and check ins
- Dealing with our telephone lines to assist our patients with queries and appointment bookings
- Managing our new Rapid Health safe triage system by care navigating patients to the most appropriate appointment or service.
- Managing emails and website enquiries
- Processing prescription requests
- Daily administrative tasks
We would expect you to assist in the smooth running of the practice by supporting patients, GPs and other practice staff, ensuring we meet both patient expectations and our high standards of service.
We will be looking for
Excellent customer service skills and telephone manner
Strong organisational skills and effective multi-tasking
Confident IT skills
A genuine passion for people's welfare with a kind and friendly disposition
A proactive and quick learner
Excellent communication skills
Longlevens Surgery is a training practice based on the outskirts of Gloucester. We aim to give our patients the very best service we can and as part of that team you will help us to do that.
Our GP Patient survey is encouraging in a challenging environment within the NHS.
- Staff social events
- NHS pension
- Cycle to work scheme
- Health & wellbeing programme
- Sick pay
Experience
Essential
- Working within a GP Surgery is preferable and confident on the telephone are pre requisites.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
19 August 2026
Last checked
21 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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