Medical Receptionist

To answer general

enquiries in person and over the phone.

To process repeat

prescription requests.

Respond to all

queries and requests for assistance from patients and other visitors

Book transport when

needed

Ensure reception and

waiting areas are neat and tidy

Ensure total

familiarity with all appointment systems in effect

Book appointments

and recalls

Answer external and

internal telephones promptly

Receive and make

calls as required. Divert calls and take messages as appropriate.

Ensure that the

system is operational at the beginning of the day

To receive and

accurately record messages for GPs, nurses and any other staff

To deal with patient

requests for test results

Management of

medical records

Documentation management

To act as chaperone on occasions for the doctors or nurses.

To attend training when organised by the Practice Manager

To attend meetings when necessary

Any other duties appropriate to the grade

Management of appointment system

Operation of telephone system

Medical records management

Document management

Chaperoning

General filing

Handling samples

Reception duties

Comply with Information Governance, Data Security

and other protocols

We are a large high

achieving friendly, teaching GP practice based in Edgware comprising:

14000 patients

6 partners

4 Salaried GPs

2 GP registrars

3 nurses , 1 HCA

9 Receptionists

2 Administrators

1 Secretary

Location

Experience