Medical Receptionist

• Greet patients warmly and assist them with the check-in process.
• Manage incoming calls, schedule appointments, and handle patient inquiries.
• Maintain accurate patient records and update information as necessary.
• Process patient registrations and verify insurance details.
• Coordinate with medical staff to ensure efficient patient flow and communication.
• Handle administrative tasks such as filing, data entry, and managing correspondence.
• Ensure the reception area is organised and welcoming for patients.
• Comply with all health regulations and maintain confidentiality of patient information.

• Greet patients warmly and assist them with the check-in process.
• Manage incoming calls, schedule appointments, and handle patient inquiries.
• Maintain accurate patient records and update information as necessary.
• Process patient registrations and verify patient details.
• Coordinate with medical staff to ensure efficient patient flow and communication.
• Handle administrative tasks such as filing, data entry, and managing correspondence.
• Ensure the reception area is organised and welcoming for patients.
• Comply with all health regulations and maintain confidentiality of patient information.
• Process referrals to community and secondary care.
• Action incoming prescription requested from patients, pharmacies and other healthcare professionals.

Desirable

• Previous experience of working within and admin/receptionist role within General Practice
• Previous experience using EMIS, Docman, Accurx