Medical receptionist
Almondbury Surgery
Huddersfield, HD5 8XW
Salary
£12.71
Contract
Permanent
Hours
Not specified
Closing date
18 September 2026
18 days left
Job description
We are recruiting for a medical receptionist to join our friendly and busy team. This role provides reception and administrative support to the whole ...
Welcoming patients to the surgery and providing a friendly and
professional reception service.Answering incoming telephone calls promptly and dealing with a wide
range of patient queries. Booking, cancelling and rearranging GP, nurse and other clinical
appointments. Supporting patients with general enquiries and directing them to
the appropriate service. Take accurate messages and relaying information to the relevant
team members. Managing the reception area and assisting patients with check-in
and other administrative queries. Liaising with GPs, nurses, administrative staff and other
healthcare professionals. Maintaining accurate and confidential patient records. Handling sensitive and sometimes challenging conversations calmly, respectfully and professionally. Following practice procedures relating to confidentiality,
safeguarding, information governance and patient care. Carrying out general administrative duties to support the smooth
running of the practice.
Please see receptionist job description attached to this advert in supporting documents.
Full training will be provided.
We are a very busy village surgery with around 6,300 patients. Almondbury is a three partner practice, supported by two salaried GPs, two ANPS , a nursing team and experienced admin staff.
Our reception team fulfil an essential role in the running of the practice and is often the first
point of contact for our patients. We strive to provide a professional and helpful service.
Qualifications
Essential
- GCSE A to C in English & Maths or equivalent
Desirable
- Qualification in customer care
Experience
Essential
- The successful candidate will have a kind, friendly manner who shows understanding and empathy. Will be able to stay calm and professional, with excellent listening skills. Accuracy and attention to detail is essential. Ability to manage working in a busy environment, be organised and can prioritise workload. We are looking for someone who can be part of a team and can also work on their own initiative.
- Excellent communications skills, written and verbal are expected, in order to fulfil the role. Must be confident in using computers and telephone systems. Reliability and flexibility essential. Be able to show an understanding of patient confidentiality and handling sensitive information. Must have strong multi-tasking skills.
Desirable
- Previous reception experience working in a GP practice or NHS service desirable.
- Full training will be given.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
26 August 2026
Last checked
28 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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