Medical Administrator

To administrate the referrals directed by GPs and

clinicians working in the service.

To assist

with monitoring and reporting on workload for all clinical sessions to support

service reporting requirements and inform future delivery and planning.

identify and report operational risks to service delivery in accordance with

the Organisational Risk Management Policy to minimise risk and to share

learning.

liaise with Service Manager to ensure gaps in the service are addressed.

Provide full medical administration support

for the access service.

Ensuring that all referrals completed comply

to strict governance, documentation and are safety netted.

Supporting GPs and clinicians working on the

Access Service in the correct administration and path of their referral to

ensure effective communication with secondary care.

To compile letters as directed by GPs and

clinicians within the Access Service to support patients medical referrals.

To have knowledge of the referral pathway and

secondary care provision.

To provide support when needed to the operations

of the Access Service

To give required detailed reports of medical

referrals to the Service Manager and Head of Operations when required

Responding to queries and giving informed support

to GP Practice staff regarding the Access Service.

Be familiar with Electronic Referral System

and management.

Rochdale Health Alliance is a GP Federation operating within Heywood, Middleton and Rochdale. We provide a range of clinical services across the borough and also manage GP practices within Rochdale and Bolton.

We operate a hybrid working model, so part of your working week will be spent working from home.

We are a friendly, supportive organisation that values people's contributions, diversity and have a range of family friendly policies to support staff.

See additinal information in the Working for Us document

Knowledge and Skills

Desirable: - Negotiation and influencing skills

Personal Attributes, Values and Behaviours

Qualifications

Essential: - Educated to GCSE standard grade 4 & above including Maths and English (or equivalent); - Evidence of and commitment to personal and professional development

Experience

Desirable: - Clinical governance understanding and awareness; - Experience in a role working or liaising with clinicians; - Medical Referral experience