Medical Administrator

• Booking and managing patient appointments and recalls using EMIS and other appointment systems
• Preparing administrative documentation for clinical sessions
• Typing patient correspondence, clinical letters, and appointment letters
• Managing patient enquiries professionally and efficiently
• Creating and processing hospital referrals using eRS
• Maintaining accurate data logs and spreadsheets
• Liaising with GP practices, hospitals, clinicians, and patients regarding appointments, tests, and reports
• Supporting the administration of multiple specialist clinics
• Ensuring patient records and information are maintained accurately and confidentially
• Assisting with the day-to-day administrative functions of the service

• Has previous administration experience, ideally within a healthcare or NHS environment
• Has excellent communication and interpersonal skills
• Is confident using Microsoft Office packages, including Excel
• Has strong organisational skills and attention to detail
• Can prioritise workload and work effectively under pressure
• Demonstrates professionalism, discretion, and confidentiality at all times
• Has experience using EMIS Web and eRS (desirable but not essential)
• Enjoys working as part of a busy multidisciplinary team

• A supportive and friendly working environment
• Opportunities for training and professional development
• The chance to make a real difference to patient care within the local community
• Access to a diverse and rewarding role across a range of healthcare services

• Generous NHS Pension Scheme benefit from one of the UK's most valuable pension schemes, with an employer contribution of 23.7%, helping you build long-term financial security.
• 25 to 30 days annual leave, depending on length of service.
• Plus Bank holidays
• Employee Assistance Programme

Essential

• Excellent communicator face to face and via telephone
• Understanding of Medical terminology
• Able to work under pressure.
• Able to work in a changing environment.