Medical Administrator
Drs Reddy & Nunn
Bridlington, YO16 4LZ
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
4 September 2026
4 days left
Job description
Join Our Team We are looking for a reliable, enthusiastic and motivated individual who is committed to providing excellent patient care and is able to...
As a Medical Administrator, you will be one of the first points of contact for our patients and will provide a professional, helpful and compassionate service across a range of administrative and reception functions.
Your duties will include, but are not limited to:
- Providing a friendly, professional and helpful first point of contact for patients, both face-to-face and by telephone.
- Handling telephone calls, digital contacts, practice emails and patient enquiries appropriately and efficiently.
- Undertaking medical administration and supporting the administrative elements of clinical triage.
- Maintaining patient confidentiality at all times.
- Contributing to the smooth and efficient running of the Practice.
The role can be busy and fast-paced, and you will need to remain calm, professional and helpful when working under pressure. You will be expected to treat patients, visitors and colleagues with courtesy and respect and contribute to a welcoming and positive Practice environment.
Working Hours
37.5 hours per week (full-time) preferred. We may also consider
applications from candidates seeking a minimum of 30 hours per week.
Working hours will be scheduled within the Practice's opening hours:
Monday to Friday: 08:0018:30
Saturday: 09:0017:00
The role includes a regular requirement to work until 6.30 pm on
Fridays. Candidates must therefore be able to work the required Friday late
finish as part of their working pattern.
We are looking for someone who is
- Reliable, organised, and able to work effectively in a busy environment.
- Confident communicating with patients, colleagues and external organisations.
- Flexible and adaptable to the changing needs of a busy GP Practice.
- Able to manage competing priorities while maintaining accuracy and attention to detail.
- Professional, approachable and committed to delivering excellent patient service.
- Comfortable working across both administrative and reception functions.
- Able to work effectively as part of a multidisciplinary team.
- Confident using computer systems and willing to learn new systems and processes.
- Able to use their own initiative while also recognising when to seek advice or support.
- Committed to maintaining confidentiality and high standards of information governance.
- Able to demonstrate our values of Compassion, Respect, Learning, Quality and Integrity in their everyday work.
Previous administrative experience and a strong background in customer service are essential.
Previous experience of working within primary care, the NHS or another healthcare environment would be advantageous. However, we will provide training on Practice-specific systems and processes.
This is an exciting time to join Drs Reddy & Nunn as we continue to
develop our services and respond to the needs of our growing patient
population.
You will be joining a
Practice that is committed to providing safe, high-quality care in innovative
ways, while maintaining a strong focus on both our patients and our colleagues.
We believe that supporting and developing our colleagues is key to creating a
positive working environment and delivering excellent care.
We
value the contribution of every team member and encourage colleagues to develop
their skills, share ideas and play an active role in improving our services.
If
you are reliable, enthusiastic, organised and patient-focused, and share our
commitment to providing high-quality patient care, we would love to hear from
you.
We are committed to providing a supportive working environment where our staff are valued and have the opportunity to develop their skills and experience.
As part of the role, we offer
- NHS Pension Scheme
- 27 days' annual leave on appointment, plus bank holidays
- A friendly, supportive and inclusive working environment
- Training and support to help you develop within the role
- The opportunity to develop your administrative and healthcare experience
- The opportunity to contribute to service development and improvements that make a real difference to our patients
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications.
Qualifications
Essential
- Educated to GCSE level or equivalent, including English and Mathematics
Desirable
- Customer Service qualification (NVQ) or equivalent
- Business Administration qualification (NVQ Level 2 or above) or equivalent
Experience
Essential
- Experience of working with the public
- Experience of high-volume telephone or contact-centre work
Desirable
- Experience of working in a primary care environment
- Experience of working in a healthcare setting
- Experience of care navigation or active signposting
Knowledge and Skills
Essential
- Excellent communication skills (written and oral)
- Clear, polite and professional telephone manner
- Flexible and cooperative, with a willingness to work across all administrative functions as directed
- Strong IT skills, including accurate keyboard skills and the ability to work across multiple systems simultaneously
- Understanding of confidentiality, information governance and UK GDPR as applied in general practice
- Effective time management (planning, organising and prioritising a competing workload)
- Ability to work as a team member and autonomously
- Ability to follow clinical and organisational policy and procedure without deviation
- Good interpersonal skills
Desirable
- SystmOne user skills, or the ability to achieve competence within the induction period
- Working knowledge of AccuRx or comparable digital triage and messaging platforms
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
13 August 2026
Last checked
17 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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