Healthcare Care Support Worker - Ward A31 Left

Essential

• Experience of working in a team under appropriate supervision
• Able to demonstrate an understanding of principles of effective customer care
• Good basic hygiene skills (e.g. food handling, hand washing)

Desirable

• Previous experience of working within a care environment/NHS
• Experience of working as part of a multidisciplinary team
• Experience of working with the public

Essential

• Knowledge of when to seek advice and refer to a registered care professional
• Understanding of the importance of the promotion of health and well-being (Making Every Contact Count)
• Able to listen to advice from colleagues, agree a plan of action and implement

Essential

• Good standard of general education including literacy and numeracy

Desirable

• NVQ Level 2 in care or customer services

Essential

• Courteous, respectful and helpful at all times
• Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
• Manages stress levels effectively
• Able to work in a busy environment and manage own workload

Essential

• Ability to communicate clearly and effectively
• Ability to follow clear instructions and feed back to senior staff
• Ability to work as part of a team, as well as on own initiative
• IT literate

Desirable

• Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements etc.
• Manual handling of patients, using lifting aids